Event Manager

Event Manager

Location: Austin, TX

Department: Global Operations and Service (GOS)

About the Role

As an Event Manager on the Navan Events team, you will plan, coordinate, and execute a diverse portfolio of client events—delivering world-class service, managing budgets with precision, and leveraging Navan's cutting-edge travel and event technology to scale operations. In this role, you will empower organizations to foster thriving cultures through expertly curated in-person experiences while driving decisions that support Navan’s revenue goals and product innovation.

What You’ll Do

• End-to-End Execution: Design, plan, and execute 8–12 client events simultaneously, managing timelines, vendor contracts, and logistics.

• Strategic Advisory: Educate clients on industry best practices, offsite strategies, and cost-effective event design while building strong client relationships to drive account retention and repeat business.

• Budget & Financial Oversight: Manage event budgets to maximize impact and protect gross margins while supporting Navan’s net revenue goals and preferred vendor network.

• Product Collaboration: Utilize Navan’s proprietary platform daily, delivering actionable UX and feature feedback to internal Product and Engineering teams to optimize our event management software.

• Vendor & Stakeholder Management: Source, negotiate, and maintain relationships with top-tier venues and suppliers to secure competitive rates and exceptional service.

• Client Satisfaction: Consistently meet and exceed NPS and CSAT targets through exceptional execution.

• 30-60-90 Day Success Roadmap

• Within 30 Days: Complete onboarding on Navan’s platform and SOPs; shadow senior planners on active accounts; begin managing initial events with Team Lead support; establish cross-functional relationships with Sourcing, Product, and Customer Success.

• Within 60 Days: Independently manage a full pipeline of events end-to-end; consistently meet CSAT targets; provide direct feedback to the Product team to optimize Navan’s event management software.

• Within 90 Days: Act as a strategic advisor to key clients; consistently hit net revenue and margin targets; drive process improvements that enable team scalability; achieve high client retention through post-event follow-up.

• What We’re Looking For

• 5+ years of end-to-end event management experience, including sourcing, budget management, vendor negotiations, and onsite execution.

• Strong project management skills with a proven track record of handling high-volume event portfolios in fast-paced environments.

• High executive presence with experience presenting directly to C-suite and senior leaders.

• Exceptional problem-solving skills with a creative, client-first mindset.

• Prior hospitality or corporate travel industry experience preferred.

• Ability and willingness to travel up to 10% for onsite event execution, team syncs, and client meetings.

• Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.

• Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.

• Your rights: If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email here. Your decision to do so will not affect how your candidacy is evaluated.

• Please refer to our Candidate Privacy Notice for more information about our processing of personal data, and your rights.

• About Navan

• Navan (Nasdaq: NAVN) is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.

• Culture of Excellence

• Our team is our competitive edge — a high-performance group of smart, driven people committed to winning together. This dedication to excellence is why we’ve been recognized as a Best Place to Work by Built In (2023–2026), a G2 Best Global Software Company (2025–2026), Forbes Cloud 100 (2022–2025), and CNBC Disruptor 50 (2022–2025). At Navan, we provide an environment where top talent excels, offering the autonomy and fast-paced trajectory needed to build a defining career and do the best work of your life.

• Our Benefits

• Navan offers a comprehensive benefits program designed to support your well-being, financial security, and life outside of work. Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family.

• We support long-term financial growth through retirement savings programs and opportunities to participate in our equity plans, so you can share in Navan’s success. To promote balance, we offer flexible time off, country-specific holidays, and paid parental leave for all new parents. Additional benefits include connectivity and commuting support, mental health resources, and exclusive travel-related perks. Wherever you’re based, our benefits evolve with you.

• Workplace Policy

• Navan believes in the value of in-person connections, whether that’s sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face-to-face interactions improve company culture and drive business results. Navan invests in global office spaces — in the U.S., Europe, and Asia, among others — that feel welcoming. In-office perks such as company-provided lunches and happy hours create a strong team environment to help you do your best work. Our employees work from the office four days a week. Please expect this policy for all roles that are tied to an office.

• Equal Opportunity

• Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.

• Accommodations

• Navan complies with the Americans with Disabilities Act, as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law.