About this role
About the Role A Center Manager at European Wax Center will assist in all aspects of daily operations with a focus on achieving sales goals and delivering exceptional guest service. You will develop a team of guest service associates and Wax specialists, lead with an open and supportive style, and help create a world-class guest experience in a modern, luxurious environment. What You'll Do
- Interview, hire and develop an all-star team of professionals who are passionate about our brand and consistently achieve service and sales goals
- Work side-by-side with the district manager to identify value adds for our guests and take smart risks
- Clearly communicate business goals, contests and performance expectations to all team members
- Lead and inspire by example in all interactions with guests and team members
- Submit payroll and other operating reports and follow up on store activities
- Maintain brand visual and cleanliness standards
- Manage and adjust schedules to meet business goals
- Minimize loss by following loss prevention best practices
- Drive guest satisfaction and achieve sales targets What We're Looking For
- Must have 1 year of previous management experience preferably in a specialty store or multi-service environment
- Must be confident and positive with excellent communication skills
- Must be analytical and detail-oriented
- Reliable means of transportation Nice to Have
- Previous EWC, Massage Envy and/or Zenoti Software experience a plus Compensation & Benefits
- Highly Competitive Salary with Bonus opportunities available
- Ongoing extensive European Wax Center operational training
- Paid time off
- Employment growth opportunities
- Discount on waxing/products
- Benefits: Employee discount; Paid time off; Referral program
- Supplemental Pay: Commission Pay; Bonus; Bonus Tier Structure