Estate / Township Manager - North

Estate / Township Manager - North

African Industries Group (AIG) is a diversified global conglomerate with a legacy of 51 years of business excellence and sustainable growth. It is headquartered in Lagos, Nigeria. It has been contributing to Nigeria’s socio-economic growth and industrial development and is equally committed towards the nurturing and development of the local community.

Estate / Township Manager - North

• Job Type Full Time
• Qualification BA/BSc/HND
• Experience 8 - 10 years
• Location Kaduna
• Job Field Administration / Facilities

Job Summary

• African Industries Group (AIG) is seeking an experienced, proactive, and result-oriented Estate / Township Manager to oversee the day-to-day operations, maintenance, safety, and service delivery of its residential township.
• The successful candidate will be responsible for ensuring a safe, clean, comfortable, and well-maintained living environment for employees and their families while maintaining operational efficiency, cost control, and compliance with company policies.

Key Responsibilities

• Oversee daily township operations, including residential buildings, roads, drainage, street lighting, recreational facilities, and common areas.

• Manage preventive and corrective maintenance of buildings, electrical systems, plumbing, generators, water pumps, sewage systems, and other utilities.

• Ensure the reliable supply of essential services, including electricity, water, waste disposal, and sanitation.

• Supervise housekeeping, landscaping, gardening, pest control, and general environmental hygiene.

• Coordinate with Security and HSE teams to maintain effective access control, emergency preparedness, and compliance with safety requirements.

• Manage residential allocation, occupancy records, move-in/move-out inspections, and property handovers.

• Serve as the primary point of contact for residents' complaints and ensure timely resolution of maintenance and service requests.

• Coordinate contractors and service providers, monitor performance, and ensure compliance with agreed service standards.

• Prepare and monitor operating budgets, maintenance expenditure, utility consumption, and cost-control initiatives.

• Maintain accurate records of assets, maintenance activities, inspections, incidents, and statutory compliance.

• Conduct regular inspections and recommend infrastructure improvements and long-term maintenance plans.

• Prepare periodic reports on township operations, occupancy, utilities, maintenance, safety, and expenditure.

• Liaise with Administration, HR, Security, HSE, Engineering, Procurement, and Finance to ensure efficient service delivery.

• Requirements and Qualifications

• Bachelor’s Degree or diploma in Facilities Management, Engineering, Estate Management, Hospitality Management, or a related discipline.

• 8–10 years of relevant experience in estate management, township management, facilities management, or large residential complex operations.

• Proven experience managing residential infrastructure, utilities, maintenance teams, contractors, and service providers.

• Experience in budgeting, cost control, vendor management, and operational reporting.

• Good knowledge of health, safety, environmental practices, and emergency management.

• Strong leadership, organizational, communication, and problem-solving skills.

• Ability to manage multiple operational priorities and resolve residents' concerns professionally.

• High integrity, accountability, and a strong commitment to service quality.

• Key Performance Expectations

• Effective maintenance of township infrastructure and faciliti