About this role
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This is a remote position.
Our client, a growing manufacturer of large, custom-engineered industrial systems, is in the later stages of an Epicor Kinetic Cloud implementation and is looking for an experienced independent Kinetic expert to represent its interests on the project.
You’ll work directly for the client, not the implementation partner. Your job is to make sure the partner’s design, configuration, and deliverables are sound and in the client’s best interest, and to roll up your sleeves on complex technical work, especially advanced BPM development. The client operates in a mixed engineer-to-order and configure-to-order environment, with Kinetic integrated to Salesforce through MuleSoft.
What you will do:
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Review the implementation partner’s designs, configurations, estimates, and deliverables and flag risks, gaps, or poor practices
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Advise client leadership on decisions, scope, and partner performance
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Build and refine complex BPMs, including advanced logic supporting PCID and shipping processes
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Validate that solutions follow Kinetic Cloud best practices and will hold up through future upgrades
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Review integration designs between Kinetic, Salesforce, and MuleSoft
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Support testing and go-live readiness
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Help transfer knowledge to the client’s new internal Kinetic team
Requirements
Required:
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10+ years of hands-on Epicor experience, with significant Kinetic Cloud work
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Expert-level BPM development skills, including complex, multi-step BPMs
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Multiple full lifecycle Kinetic implementations, ideally with time on both the partner and client side
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Experience with PCIDs and shipping or logistics processes in Kinetic
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Experience in ETO and/or CTO manufacturing environments
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Confident, independent voice who can respectfully challenge an implementation partner
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Strong communication skills with executives and project teams
Preferred:
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Experience with Kinetic integrations to Salesforce, especially through MuleSoft
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Experience with Kinetic Cloud upgrades
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Background as a project lead or solution architect on Epicor implementations