Epic Certified Willow Analyst

Job title: Epic Certified Willow Analyst

About Us

At Ellit Groups, we are passionate about bridging the gap between healthcare operations and IT, with the patient at the center of everything we do. Our mission is to drive innovation and deliver impactful solutions that redefine how care is delivered in the industry.

Ellit Groups is a Private Equity-backed, woman, minority-led healthcare IT consulting firm focused on Provider and Payer organizations. We partner with healthcare leaders who value operational excellence, real-world experience, and diverse perspectives to drive better outcomes.

Our firm is built by former healthcare operators who understand the realities of running complex healthcare systems. This combination of operator credibility and investment-backed growth enables us to deliver high-impact, scalable solutions.

The Opportunity

The State of Washington is implementing the Health Care Management and Coordination System (HCMACS), a shared, enterprise-wide Epic electronic health record for people who receive health care services from the State. Today, participating agencies rely on a mix of paper records and separate systems that cannot share information. HCMACS brings them onto one Epic platform to improve care coordination, give providers real-time access to patient information, and make it easier for patients to access their own records.

Participating agencies include the Washington State Department of Corrections (DOC), the Department of Social and Health Services (DSHS), the Health Care Authority (HCA), and Washington Technology Solutions (WaTech). The system will support DOC correctional facilities, DSHS Behavioral Health Administration facilities, and safety-net organizations serving Apple Health (Medicaid) patients, including Federally Qualified Health Centers, Tribes and Indian health care providers, behavioral health providers, rural health providers, and critical access hospitals.

Washington is implementing HCMACS using Epic Orchard, an approach in which the system is hosted in Epic's cloud environment. Washington was recognized at Epic's User Group Meeting as the first state to advance an enterprise EHR across multiple state agencies and community providers. Ellit Groups has been selected as the implementation support vendor, and this is a rare opportunity to help deliver a first-of-its-kind, statewide public-sector Epic Orchard implementation.

Project Details

• Start: January 2027, ahead of the full Epic kickoff with Washington State in February 2027
• Go-live: Single "big bang" go-live scheduled for March 2028
• Duration: Through the end of June 2028, with possible extensions beyond June 2028
• Location: Remote, with travel to Olympia, WA approximately once every 6 weeks
• Client requirements: Staff assigned to agency facilities must complete background check and site access requirements in addition to standard HCA onboarding. Staff with access to behavioral health or correctional health data must meet 42 CFR Part 2 substance use disorder (SUD) data handling requirements.

Role Overview

The Epic Willow Inpatient Analyst will configure, test, and implement inpatient pharmacy workflows across participating facilities. This role is part of the Ellit Groups implementation team supporting Washington State's HCMACS Epic Orchard implementation.

Because the Orchard build scope is limited and straightforward, this role is a great fit for Epic-certified analysts who want full-cycle implementation experience on a high-profile statewide program.

Key Responsibilities

• Configure and test inpatient medication records, dispensing, and pharmacy workflows.
• Partner with Orders and ClinDoc analysts on medication ordering and administration workflows.
• Support pharmacy integrated testing and go-live readiness.
• Work closely with the Team Lead or Application Manager on researching, planning, building, testing, and implementing approved project work.
• Analyze operational requirements and system capabilities to propose effective solutions, and apply workflow practices to system configuration.
• Perform unit, system, and integration testing per project standards and document outcomes.
• Identify, escalate, and help resolve risks and issues; refer complex issues to the appropriate level of support.
• Participate in change control processes and follow defined standards and best practices.
• Support go-live readiness, go-live, and post-go-live stabilization activities.
• Maintain open, professional communication with end users, client stakeholders, and colleagues, using key change management principles.
• Meet application deliverables and project timelines; produce weekly status reporting and time tracking as requested.

Qualifications

• Required

• Current Epic certification in Willow Inpatient

• Prior experience working with Epic in the assigned application (implementation, build, optimization, or support)

• Strong understanding of healthcare workflows within the assigned application area

• Excellent communication and follow-up skills, with a combination of technical, analytical, and customer service skills

• Ability to work independently, exercise sound judgment, and manage multiple priorities

• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)

• Ability to travel to Olympia, WA approximately once every 6 weeks

• Ability to pass background check and site access requirements, including for correctional facilities

• Preferred

• Prior Epic implementation or go-live experience

• Pharmacy background (pharmacist or pharmacy technician)

• Bachelor's degree in Healthcare Administration, Information Management, Computer Science, or a related field (or equivalent combination of education and experience)

• Experience in a multi-entity healthcare environment

• Experience supporting behavioral health, correctional health, public sector, or safety-net (FQHC, Tribal, rural) organizations

• Familiarity with 42 CFR Part 2 and HIPAA privacy requirements

What We Offer

• Competitive salary and benefits.
• Opportunities for professional growth and development.
• A supportive, collaborative, and innovative work environment.

Benefits

Ellit Groups provides comprehensive benefits options to salaried employees, including:

• Medical, Vision, Dental, Short-Term and Long-Term Disability, and AD&D Insurance

• Medical and Dependent Care FSA

• 401k Retirement Plan

• 6 Paid Holidays and Flexible Paid Time Off

• Ellit Groups is proud to be an equal opportunity and affirmative action employer committed to fostering an inclusive environment. We do not discriminate based upon race, religion, color, national origin, age, sex, sexual orientation, gender, gender identity, Veteran status, disability, any other characteristic protected by local, state, or federal laws, rules or regulations. We are committed to providing reasonable accommodation for disabilities or special needs. If you have a disability or special need that requires accommodation, please contact us.