EOI - Billing & Collection Assistant

EOI - Billing & Collection Assistant (Office - Quezon City)

Job Summary

Under limited supervision, performs billing and collection duties of the Rent and Utilities of CBRE clients and properties. Performs related duties as assigned.

Duties and Responsibilities

• Reviews and audits funding and payment requests for accuracy, documentation, and authorization in accordance with established operating procedures.
• Ensure account receivables are maintained/updated of all transactions and participate in various acquisitions processes within required timeframe and ensure compliance to all internal controls and company policies.
• Prepare and maintain Tenant’s Ledger with proper Aging of Accounts Receivable to update Rental and Utility billings and collections record.
• Monitor and manage accounts receivable to ensure timely payment collection from customers.
• Review and verify accuracy of invoices, purchase orders, and other financial records.
• Contact customers by phone, email, or mail to discuss outstanding payments and resolve any payment discrepancies.
• Collaborate with the accounting department to reconcile and resolve any payment discrepancies or billing errors.
• Generate and send regular reports to management regarding outstanding invoices, collection activities, and cash flow status.
• Processes delinquent accounts for collection; prepares notices for delivery to customers; monitors reports for transfer of bills, adjustments, applies late fees, adjustment reversals, processes online payments, processes bad debt write offs, payment redistribution, over-short adjustment process, transfer of overpayments, correspondence, etc.
• Responds to and resolves issues and requests from management teams and clients regarding various accounting issues and reports in relation to Billing and Collection.
• Participates in budgeting and forecasting for assigned property portfolio, new property and client transitions, and client audit requests.
• Monitors scope of services delivered and provides feedback to manager regarding any changes in scope.
• Coordinates work with other team members within single point-of-contact (SPOC) guidelines.

Job Qualifications

• Bachelor’s degree in accounting, Finance, or any related field.
• A minimum of 2 to 3 years of experience in billing and collections, or property management accounting, real estate finance, or any related industry.
• Strong understanding of property management and real estate development, and a high level of attention to detail with excellent analytical skills.
• Proficient in Microsoft Excel and experience with accounting software, especially QNE, QuickBooks, or SAP, is a significant advantage.
• Knowledge in preparation of documentation pertaining to documentation and financial close out.
• Strong background in OPEX/ CAPEX Financial reporting.
• Amenable to work in Scout Reyes, Quezon City
• Amenable to work from Mondays to Saturdays