Entry Level Customer Service Representative

Entry Level Customer Service Representative

Robert Half is seeking a motivated Entry Level Customer Service Representative for a growing logistics company. This opportunity is ideal for someone who is early in their career and looking for a company where they can learn, develop and grow over time.

Candidates with experience in the service industry are encouraged to apply, including those with backgrounds in bartending, restaurant service, hospitality, retail or other fast-paced customer-facing roles. If you enjoy helping people, solving problems and delivering excellent service, this could be a strong next step in your career.

Key Responsibilities

• Provide professional and timely customer support by phone, email and internal systems
• Respond to inquiries related to orders, shipments, delivery updates and service issues
• Track shipments and communicate status updates to customers
• Enter and maintain accurate customer and order information in company systems
• Partner with internal teams, including operations and logistics staff, to resolve issues
• Escalate complex customer concerns when appropriate
• Maintain a high level of professionalism and customer care in a fast-paced environment
• Support additional administrative and customer service tasks as needed

Qualifications

• Previous customer service experience preferred

• Open to candidates from hospitality, restaurant, retail, bartending or similar service-based backgrounds

• Strong verbal and written communication skills

• Comfortable working with computers and learning new systems

• Strong attention to detail and organizational skills

• Ability to multitask and adapt in a fast-paced environment

• Positive attitude and desire to grow within a company

• Preferred Attributes

• Career-minded and eager to learn

• Reliable, professional and team-oriented

• Strong problem-solving skills

• Interest in logistics, transportation or supply chain operations