About this role
Enterprise Program Manager - Project Lead - Interim Assistant IT Director
Location: Columbia, SC (On-site)
Role Overview
We are seeking an experienced IT leader to serve as the second-in-command within our IT Division. This senior leadership position combines IT operations, cybersecurity, vendor management, project oversight, compliance, and people leadership. The successful candidate will work closely with senior and executive leadership while helping oversee technology services in a modern, cloud-based environment. This hands-on role requires a professional who is comfortable setting direction and managing teams and vendors while actively addressing technical and operational challenges when needed.
Key Responsibilities
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Serve as a senior member of the IT Division leadership team, helping oversee infrastructure, business applications, and service desk functions.
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Coordinate daily IT operations and provide direction, development, and supervision to the IT staff.
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Ensure a consistent, high-quality technology experience for all users, ranging from front-line employees to executive leadership.
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Oversee IT services delivered through managed service providers and outsourced vendors, ensuring accountability to established performance expectations and SLA agreements.
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Serve as a primary IT operations liaison with statewide shared-services providers and track technology contracts, renewals, and procurements.
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Participate as a core member of the Information Security Team, providing leadership in incident response, vulnerability management, risk assessments, and security remediation.
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Manage enterprise system integrations with the state financial environment, financial institutions, and third-party systems.
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Contribute to long-range technology planning, support project management activities, and assist with annual audits and reporting requirements.
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Participate in occasional rotating after-hours support for incidents, system maintenance, and critical deadlines.
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Required Qualifications
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Education: Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
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Experience: Candidates must possess at least 6 years of progressive IT experience managing complex information technology functions, alongside a minimum of 3 years of full-time supervisory experience within an IT environment. Proven experience managing IT services provided through managed service providers or outsourced vendors, including SLA management and vendor accountability, is required.
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Technical
Skills
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Demonstrated leadership experience within cybersecurity operations, including incident response, vulnerability management, and risk assessment. Working knowledge of Active Directory, Microsoft Entra ID, and Microsoft Intune is required.
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Preferred Qualifications
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Prior experience in state government, financial services, or other highly regulated IT environments.
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Experience with IT audit, compliance, risk management, and state government shared-services environments.
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Background in IT project management, enterprise system integrations, secure file transfer, IT procurement, and contract management.
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Professional certifications such as CISSP, CISM, CompTIA Security+, ITIL, or PMP.
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Why Join Us
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This position provides the opportunity to work on technology with a meaningful public impact, safeguarding and managing critical public funds. Our IT Division is a collaborative team operating in a modern, cloud-focused environment. With infrastructure services delivered through a managed service partner, this role allows you to focus heavily on IT leadership, cybersecurity, service delivery, project management, strategy, and vendor accountability.
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Work Environment
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Candidates must be able to lift and carry IT equipment weighing up to 50 pounds, bend and reach as necessary for hardware support, and work under desks or within equipment areas when required.
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Pre-Employment Requirements
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The selected candidate must successfully complete a background check and a credit check prior to beginning work.
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Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Benefits
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Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a Health Savings Account, an Employee Assistance Program with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.
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Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
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Benefits
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Department at accommodations