About this role
Enterprise Infra Operation Senior Expert
Main responsibilities
- Performing daily operational tasks (BAU request and incident handling, daily device/system check, preparation and local support for key meetings etc.) and provide ad-hoc VIP support
- Operate and maintain Creston based videoconference devices
- Cooperate with 3rd parties
- Participate in ongoing projects and support the Real Time Communication team’s work
- Continuously strengthen and improve your knowledge
- Participate in trainings
- Work together with other teams (in and out of your domain)
- Proactively propose improvements and modifications within your area
- Follow the ITIL processes defined in the organization
Main requirements:
- Bachelor’s degree in Computer Science, Computer Engineering, Technology, Information Systems, Engineering or related technical discipline, or equivalent experience/training
- experience working with at least one of the following technologies – Videoconference systems (Creston and/or Cisco) IP telephony and Call centers
- Strong analytical and problem solving skills
- Ability to work as part of an international team
- Ability to take on call duties
- Possess the ability to troubleshoot non-standard/undocumented issues
- Good English skills both verbally and written
What we offer
A working location in 11th district Flexi time, home office possibilities, 2 HO per week Work together and learn from experienced team Career opportunities within MOL Group Annual bonus Maximalized - Gross 800.000 HUF - annual fringe benefits (with elements of SZÉP card, All you can move card, culture and sport event, health and pension insurance allowance, etc) Loyalty bonus (after 3 years of employment) Support at all stages of family life – baby born allowance, extra paid paternity leave, paid leave for single parents, MOL Égigerő kindergarten support and MOL Campus Égigerő daycare, school start support, student loan support) Support in difficult situations (health insurance support for employees with disability,advance salary payment, etc.) Preparation for retirement (pre-retirement support, pensioner benefits, company loyalty program) Awards and recognitions (extra leave days, project reward, leadership reward, etc.) Support for physical and mental well-being (fitness center, health programs and company help line) Other company benefits (MOL partner benefits, discounted fueling) Community building (MOL open day, family days, cooking days, Christmas concert) Discounted phone fleet package for family members Discounted MediCare health insurance for family members Life and accident insurance Travel allowance from outside of Budapest - 40 HUF/km