Enterprise Account Manager - Southern Europe

Job title: Enterprise Account Manager - Southern Europe

About the Role

The Enterprise Account Manager for Southern Europe owns retention and accelerates expansion within Atlassian's largest enterprise customers in Southern Europe. You will drive revenue growth across Atlassian’s portfolio by maximizing renewals and leading upsell opportunities, partnering with our Global Sales Team to drive Total Book of Business growth, and collaborating on strategic account planning and whitespace analysis.

What You'll Do

• Accelerate revenue growth by leveraging existing customer footprints to maximize expansion via a tops-down, solution-oriented approach

• Develop Senior and Executive relationships over video conferences as well as in-person

• Manage high-value renewals & expansion across a sizable product portfolio

• Ownership of growth opportunity management and sales cycles end-to-end

• Partner with the account team on account planning and driving total book of business growth through competitive, market, and whitespace analysis

• Increase customer awareness of Atlassian's product portfolio to discover cross-sell and up-sell opportunities

• Maintain a deep understanding of product updates and new offerings, and articulate those improvements to customers and our solution partners

• Forecasting accountability for your owned book of business

• What We're Looking For

• 5+ years experience in account management, inside sales, customer success, or other relevant business areas

• Ability to establish rapport and build relationships and trust over the phone and on video across a wide variety of countries and cultures

• Professional level Spanish or Italian language skills

• Ability to speak English fluently

• Proven track record of meeting or exceeding performance goals

• Experience selling Enterprise SaaS products across a global account footprint

• Experience managing high-revenue customer engagements with Enterprise-level customers

• Experience managing complex, end-to-end sales cycles is preferred

• Experience managing change and transformations

• Nice to Have

• Experience working with Channel Partners & GSIs to retain and grow customer accounts

• Experience using Salesforce, Clari and Tableau

• Experience in analyzing data to support identifying opportunities and projecting growth trajectories

• Compensation & Benefits

• Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more.