Enrollment Systems and CRM Specialist

Enrollment Systems and CRM Specialist

Position Summary

Are you interested in joining a collaborative enrollment team where your technical expertise and ideas will help shape how Roosevelt University recruits, supports, and enrolls students? Roosevelt University is seeking a detail-oriented, analytical, and collaborative Enrollment Systems and CRM Specialist to support and enhance enrollment technology, with a primary focus on graduate recruitment and enrollment.

This position plays an important role in improving enrollment operations, strengthening reporting and data analysis, and maximizing the University’s use of Technolutions Slate. The specialist will develop reports, dashboards, workflows, automations, and integrations that help enrollment teams work more efficiently, make informed decisions, and deliver a better experience for prospective students.

The ideal candidate enjoys solving problems, working with data, and finding innovative ways to improve processes through technology. This is an opportunity to work collaboratively with Admissions, Enrollment Marketing, Information Technology, and other university partners while contributing directly to the University’s enrollment goals.

The position reports to the Assistant Vice President of Graduate and International Enrollment Management and works closely with the Director of Enrollment Systems and Operations.

Remote Work Eligibility: Remote work may be available for candidates residing in Arizona, California, Florida, Illinois, Indiana, Minnesota, Nebraska, New York, North Carolina, South Carolina, South Dakota, Washington, or Wisconsin.

Roosevelt University offers many great benefits. Please review our benefits in further detail by clicking this link: https://rooseveltu.touchpointsonline.com/

The salary range for this position is $68,000-$71,000

Remote Work Eligibility: Remote work may be available for candidates residing in Arizona, California, Florida, Illinois, Indiana, Minnesota, Nebraska, New York, North Carolina, South Carolina, South Dakota, Washington, or Wisconsin.

Knowledge, Skills and Abilities Required

• Bachelor’s degree required.
• 2–3 years of hands-on experience with Technolutions Slate, including queries, reports, forms, workflows, portals, rules, or integrations.
• Strong analytical and problem-solving skills, with experience working with complex data sets and reporting tools.
• Ability to translate operational needs into effective technology, reporting, and process solutions.
• Strong attention to detail and commitment to data accuracy and quality.
• Excellent organizational skills and ability to manage multiple priorities and projects.
• Effective written and verbal communication skills, including the ability to explain technical concepts to nontechnical audiences.
• Integrate the use of AI and emerging technologies to improve efficiency, enhance service delivery, and strengthen operational effectiveness while maintaining appropriate compliance and oversight.
• Proficiency with spreadsheets and data analysis tools.
• Ability to collaborate effectively with colleagues across departments and functional areas.

Preferred Qualifications

• Experience in higher education, admissions, or enrollment management.
• Experience with Ellucian Banner or another student information system.
• Familiarity with SQL, APIs, data integrations, and data import/export processes.
• Experience with CRM automation, system configuration, testing, or process improvement.
• Experience developing dashboards, reporting tools, or data visualizations.