Enrollment Specialist - GA

Enrollment Specialist - GA

GT Independence is a family-founded, leading national Financial Management Services (FMS) provider that supports individuals participating in self-direction programs, helping them manage their long-term care and support services at home and in community-based settings. Dedicated to promoting personal choice, independence, and quality of life, GT Independence delivers reliable, person-centered financial and administrative services that empower individuals to direct their own care. With a growing national presence, the organization continues to expand its impact through innovation, service excellence, and a strong commitment to the people and communities it serves.

The Enrollment Specialist conducts face-to-face and virtual enrollments to consumers who will receive financial management services that support them in the self-direction model of care and serves as an advocate and promoter of self-direction by educating consumers and facilitating the consumer’s understanding of self-direction.

Responsibilities

• Conducts the enrollment process with the person served and their circle of support (i.e., families, guardians) in a timely manner.

• Ensures enrollment documents are complete and accurate.

• Recommends improvements to internal process/systems to prevent future issues and to enhance service experience.

• Maintains confidentiality and HIPAA compliance.

• Performs external outreach to community partners, referral sources, and stakeholders to support enrollment growth and enhance service accessibility.

Qualifications

• 1 year of experience in a related field

• Associate degree or Bachelor’s Degree in Business, or Human Services/Social Work, or Marketing/Communication is preferred.

• Will consider candidates with experience relevant to the position.

• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and terminology.

• As an organization focused on helping both the people we serve and our employees succeed, we foster a culture where individuals can grow, thrive, and make a meaningful difference every day. Join us in our mission: "To help people live a life of their choosing regardless of age or ability."

• GT Independence is an equal opportunity/affirmative action employer. All qualified applicants will be considered without regard to age, race,

• color, sex, religion, nation origin, marital status, ancestry, hairstyle, citizenship, veteran status, sexual orientation or preference, or physical or

• mental disability.

Qualifications

Skills

• Behaviors

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• Motivations

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Education

Experience

• Licenses & Certifications

• Equal Opportunity Employer

• This employer is required to notify all applicants of their rights pursuant to federal employment laws.

• For further information, please review the Know Your Rights notice from the Department of Labor.

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