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Engineering Manager

Wolt

About this role

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

About the Team

World-class customer service is one of the cornerstones of Wolt 💙 We're about delivering exceptional customer experiences and are looking for someone who understands the power of outstanding support. Someone who thrives on leading an engineering team to excellence and who believes in the importance of effective communication.

Imagine being at the helm of a team dedicated to ensuring every customer interaction is a delight. As an Engineering Manager in this team, you'll have the opportunity to lead a diverse team of engineers who are passionate about building top-notch support products and tools. With your guidance, they'll be empowered to tackle challenges head-on and build a high-load real-time system, crucial to continue supporting the growth of our business.

About the Role

You'll be the driving force behind our support operations, leading a cross-functional team across backend, web, and mobile development. Fostering their growth, and ensuring they have the support they need to thrive. Your days will be filled with collaboration, mentorship, and strategic planning as you lead your team through the weekly cycle, create personal development plans, and conduct regular one-on-ones.

But it's not just about leading a team; it's about making an impact. You'll be instrumental in shaping the future of Wolt's customer support, working closely with our Product Lead to develop new innovative solutions. And with over 25+ million monthly users counting on us, your contributions will directly impact the experiences of millions around the world.

Qualifications

  • To thrive in our team, you'll need solid leadership experience collaborating strongly with product teams and business stakeholders.
  • Being flexible and comfortable working with various languages and technologies depending on the task is a big plus.
  • Previous hands-on software development experience in backend is definitely needed.
  • You happen to be a big adept of modern AI tools and stay close to the code.
  • We appreciate candidates who have worked closely with product teams and senior team members, and who can handle stakeholder relationships on the business side.
  • Experience with rollouts and fast-paced production environments is essential.
  • Additionally, having expertise in Kubernetes and AWS would be valuable, as we rely on these technologies for our projects.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Apply now

TeamTech blogHow we workOur cultureOur people

Engineering at Wolt

We build the technologies powering Wolt. Our apps connect millions of customers, hundreds of thousands of courier partners, and tens of thousands of shops and restaurants. We now operate in over 30 countries, 1000+ cities and we’re growing fast.

We build at scale, are laser-focused on building world-class customer experiences, and do things with heart. Dive with us into the complex problems of building the delivery of (almost) everything.

Engineering at Wolt

What we're working on

On this journey towards delivery of (almost) everything, we’re building a wide suite of products — from the systems powering our own Wolt Market stores, to our support tooling, and even fintech solutions.

Get a sneak peek into what we’re working on through our Wolt Tech blog, Wolt Tech Talks podcast, and more from the link below.

@WoltEngineering

We build beautiful products, the Wolt way

We like to do things well and move fast. Doing that requires less red tape and more trust.

At Wolt, every product team has the resources, talent, and autonomy they need to deliver the task at hand. This way our teams stay close to their customers. They work how they see best, and in return, they’re responsible for seeking alignment and owning the outcome.

Our Product Playbook

Our culture

At Wolt, you’ll learn more, build more, and ship more than in most other companies.

You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.

Our culture

“Wolt is a great environment for screwing up, learning from that, growing, and moving on to do things better. We never blame anyone for mistakes, we just make sure we can learn from them”

  • Kimbo, Software Engineer

Read Kimbo's story

Team

Engineering at Wolt

We build the technologies powering Wolt. Our apps connect millions of customers, hundreds of thousands of courier partners, and tens of thousands of shops and restaurants. We now operate in over 30 countries, 1000+ cities and we’re growing fast.

We build at scale, are laser-focused on building world-class customer experiences, and do things with heart. Dive with us into the complex problems of building the delivery of (almost) everything.

Engineering at Wolt

Tech blog

What we're working on

On this journey towards delivery of (almost) everything, we’re building a wide suite of products — from the systems powering our own Wolt Market stores, to our support tooling, and even fintech solutions.

Get a sneak peek into what we’re working on through our Wolt Tech blog, Wolt Tech Talks podcast, and more from the link below.

@WoltEngineering

How we work

We build beautiful products, the Wolt way

We like to do things well and move fast. Doing that requires less red tape and more trust.

At Wolt, every product team has the resources, talent, and autonomy they need to deliver the task at hand. This way our teams stay close to their customers. They work how they see best, and in return, they’re responsible for seeking alignment and owning the outcome.

Our Product Playbook

Our culture

Our culture

At Wolt, you’ll learn more, build more, and ship more than in most other companies.

You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.

Our culture

Our people

“Wolt is a great environment for screwing up, learning from that, growing, and moving on to do things better. We never blame anyone for mistakes, we just make sure we can learn from them”

  • Kimbo, Software Engineer

Read Kimbo's story

Apply now

Basic information

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