About this role
About this roll Help drive the operational plan and strategic roadmap Lead the technical vision and execution for Toast’s partner and integration platforms, driving business impact across the customer lifecycle. Coach individual contributors for professional and technical development Collaborate with stakeholders across the organization to help your teams get stuff done Mentor both new and experienced engineers in both technology and leadership Guide teams to build systems that will scale to the next order of magnitude of growth Track and ensure teams are delivering impact and outcomes in their work Drive knowledge sharing programs across the engineering organization Hire and develop new team members Operate effectively in a fast moving environment where experimentation, iteration, and platform stability must coexist.
Do you have the right ingredients? Experience writing, delivering, and operating software in a SaaS environment Experience mentoring and developing successful teams A strong sense of empathy for customers and teammates A desire to build a diverse team that wins together and prioritizes customer success A process-driven approach to engineering leadership, with experience creating operating mechanisms, metrics, monitoring, and feedback loops that improve outcomes over time. Demonstrated success partnering with product stakeholders to drive measurable outcomes. Ability to translate broad strategic goals into clear technical roadmaps and execution plans.
AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast
Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.