Engineering Manager, Business Technology (m/f/d)

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We are seeking a highly experienced Engineering Manager to lead the strategy, design, delivery, and operational excellence of integrations, automations, and enterprise platform initiatives across ERP, Billing, Revenue, CRM, HRIS systems. This role requires a strong technical and people leader with deep expertise in enterprise systems, data flows, platform modernization, migration programs, and large-scale delivery execution.

Key Responsibilities

• Lead the design and delivery of enterprise integrations and automation solutions across ERP, Billing, Revenue, CRM, HRIS, and related platforms.

• Define scalable integration patterns, system interfaces, API strategies, data flows, and engineering standards across enterprise applications.

• Apply an AI-first approach to solution development by identifying opportunities to improve automation, operational efficiency, insights, and engineering productivity through AI-enabled capabilities where appropriate.

• Ensure AI-enabled solutions are implemented responsibly, with appropriate governance, security, explainability, and alignment to business objectives.

• Lead system migration initiatives, including transition planning, cutover strategy, dependency mapping, risk management, and business continuity considerations.

• Drive data archival and retention strategies, ensuring compliance, accessibility, cost efficiency, and operational integrity.

• Lead system decommissioning efforts, including impact assessment, transition planning, historical data preservation, and retirement of legacy capabilities.

• Oversee the design and support of data pipelines that enable reliable movement, transformation, and availability of business-critical data across systems.

• Support business reporting and analytical needs by ensuring enterprise data is trusted, well-structured, and accessible for decision-making.

• Manage end-to-end execution of integration and platform programs, including planning, prioritization, dependency management, issue resolution, and delivery oversight.

• Define and enforce deployment, release, and rollback plans to ensure safe production changes, minimal disruption, and rapid recovery when required.

• Lead engineering resources by providing technical direction, coaching, mentorship, and performance management.

• Partner with business and technology stakeholders to translate complex requirements into practical, scalable, and maintainable solutions.

• Establish best practices for documentation, monitoring, support readiness, operational governance, and continuous improvement.

• Ensure solutions are secure, reliable, maintainable, and aligned with enterprise standards and business objectives.

Education, Experience & Technical Skills:

• 10+ years of experience in software engineering, enterprise systems, integrations, or business systems technology.

• Significant engineering management experience with strong ownership of team leadership, delivery execution, stakeholder alignment, and technical direction.

• Strong experience designing, troubleshooting, and supporting software systems such as Billing, Revenue, CRM, ERP, HRIS, and related enterprise platforms.

• Broad expertise in database technologies, including enterprise data modeling, transactional and analytical data structures, data storage, performance optimization, and data lifecycle management.

• Strong experience with scripting and automation technologies used to support integrations, operational processes, batch workloads, and platform support activities.

• Experience with reporting, analytics, and enterprise data consumption patterns, including the delivery of trusted data for operational and business insight needs.

• Deep understanding of integration patterns, APIs, middleware, event-driven and service-based architectures, and enterprise automation frameworks.

• Proven experience delivering and supporting real-time and batch integration solutions across a variety of enterprise technology environments.

• Strong experience with data pipelines, transformation processes, orchestration, and system-to-system synchronization.

• Solid understanding of software design principles and the ability to design systems at both conceptual and detailed levels.

• Experience with modern API technology stacks, including web services, service contracts, payload formats, authentication, and enterprise integration standards.

• Experience with system migration, production releases, deployment planning, rollback strategies, and operational readiness.

Leadership & Soft Skills:

• Strong stakeholder management skills with the ability to influence, negotiate, and align technology initiatives with business priorities.

• Ability to work effectively with technical experts across enterprise, digital, and business platforms.

• Proactive mindset with strong attention to detail and a high sense of ownership.

• Ability to structure teamwork, create clarity, and drive accountability.

• Strong conflict management, problem-solving, and resolution skills.

• Ability to balance strategic planning with hands-on delivery leadership.

• Strong collaboration skills across engineering, operations, data, product, and business teams.

• Demonstrated AI-first and innovation-oriented mindset, with the ability to evaluate emerging technologies pragmatically and apply them to real business problems.

• With over 50 nationalities represented, we’re proud to welcome people of all backgrounds to our growing community. Here, you’ll have the tools, training and support you need to work in a way that suits you, learn new skills and reach your potential.

• For a career where you can drive our business and shape your future, apply now.