Engineering Analyst, Payments Trust and Safety

Engineering Analyst, Payments Trust and Safety

About the job

Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

Responsibilities

• Promote user trust and safety by managing and mitigating payment fraud and abuse for Google products and services.

• Investigate fraud and abuse incidents, identify patterns and trends in order to generate holistic risk management solutions. Perform end-to-end assessment of the riskiness and vulnerability of products and features, design, and implement fraud and abuse mitigation strategies.

• Perform statistical analysis using payments and risk data warehouse. Collaborate with engineering and product teams to create and enhance tools, develop signals, improve system functionality, accuracy and efficiency.

• Engage and collaborate with cross-functional teams globally. Work closely with engineers, product managers, and various internal and external stakeholders to launch risk mitigation solutions.

• Participatet in the on call rotation schedule to manage high priority escalations that may occur outside of standard non work hours including weekends/holidays.