Engineer, TSG Infrastructure

Job title: Engineer, TSG Infrastructure

About the Role The Infrastructure Engineer at Bain's Technology Solutions Group (TSG) is responsible for developing and driving infrastructure platforms that deliver secure, reliable, and scalable services. This role leverages expertise in datacenters, cloud providers, automation, and data analytics to build modern cloud-based technology solutions. The Engineer collaborates closely with stakeholders to ensure effective communication, support operational excellence, and contribute to continuous improvement efforts. The role also independently manages routine operational tasks while proactively identifying opportunities to optimize and enhance cloud environments.

What You'll Do

• Independently create modules, templates, and scripts to automate new use cases.
• Independently create or manually deploy services for uncommon or large-scale use cases.
• Communicate infrastructure and technology concepts effectively to stakeholders.
• Collaborate regularly with leadership and peers to improve systems and reduce technical debt.
• Implement datacenter and hybrid-cloud technologies with minimal guidance.
• Support development teams by identifying the right cloud templates and automation solutions.
• Independently manage routine operational tasks, issue resolution, and service requests.
• Identify trends and opportunities to optimize and secure private, hybrid, or public cloud environments.
• Coordinate issue resolution, troubleshooting, and escalation with stakeholders as needed.
• Improve technical documentation and knowledge-base content for operational support teams.

What We're Looking For

• Education: Associate’s or Bachelor’s degree, or an equivalent combination of education, training, and experience.
• Experience: 2–4+ years of professional experience in infrastructure engineering, cloud operations, or related technical roles.
• Experience with at least one public cloud provider (AWS, Azure, or GCP) or private datacenter environments.
• Experience with scripting, infrastructure-as-code, and automation tools.
• Preferred: CI/CD processes, code reviews, deployment pipelines, and release management.
• Experience with monitoring and logging tools such as Datadog, Grafana, or Prometheus.
• Experience with containers and orchestration technologies such as Docker and Kubernetes.
• Experience with cloud landing zone architectures and infrastructure governance.
• Knowledge: Familiarity with cross-functional technologies used across multiple technical teams; Agile methodologies and processes.
• Automation & DevOps: Scripting and automation technologies such as Terraform, Ansible, Helm, GitHub Actions, PowerShell, Python; familiarity with CI/CD tooling; HashiCorp Cloud Platform (Terraform & Vault) preferred.
• Security & Identity: Experience with identity and access management solutions such as Active Directory, AzureAD, Okta, LDAP.
• AI & Emerging Technologies: Familiarity with AI coding assistants such as Cursor, Replit, or Claude Code; familiarity with AI models and API platforms such as OpenAI and Anthropic.
• Communication & Collaboration: Strong written and verbal communication skills; ability to explain technical concepts clearly to both technical and non-technical stakeholders; ability to work independently while collaborating across teams.

Compensation & Benefits

• Salary ranges: In Boston, MA, $97,000 – $116,500; In Chicago, IL, $93,000 – $111,500; placement within ranges varies by experience, education, certifications, training, and skill level.
• Compensation includes base salary, annual discretionary performance bonus, 401(k) with annual employer contribution based on years of service and Bain’s benefits package.
• 4.5% 401(k) company contribution, increasing after 3 years of service and 100% vested upon start date.
• Bain & Company's comprehensive benefits and wellness program.