About this role
About the Role As a Field Service Engineer, you will be a key driver of business success by installing, adjusting, and maintaining semiconductor process equipment inside customers' cleanrooms in Yokkaichi, Japan. This role emphasizes safety and high-quality service, helping customers maximize uptime. What You'll Do
- Follow all safety procedures, prioritizing safety and quality
- Install, upgrade, and maintain semiconductor process equipment
- Communicate with customers via phone, email, and in-person to enable efficient and consistent support
- Analyze equipment log data and prepare customer reports using MS PowerPoint, MS Word, and MS Excel
- Maximize tool uptime and ensure proper installation and hardware support
- Manage new evaluation projects and drive them to successful conclusions What We're Looking For
- 5+ years of experience as a field service engineer in a related industry
- Knowledge of semiconductor manufacturing equipment
- Strong communication skills to facilitate customer interactions
- Business-level Japanese (JLPT N2 or higher) and reading/writing English (TOEIC around 600)