Engineer, Field Process (Phoenix, AZ)

Engineer, Field Process (Phoenix, AZ)

As a member of the Global Sales and Services business unit, our HVM (High Volume Manufacturing) Field Process Engineering team serves as the on-site process application and execution bridge between the customer, ASM Field Service, ASM account leadership, and ASM global product and business-unit teams. This role supports ASM tools at our customer fab in North Phoenix with a focus on process performance, qualification execution, tool-to-tool matching, containment, escalation discipline, customer communication, and sustainable improvement.

This is not a generic process engineering role. The Field Process Engineer must be able to work close to the tool, understand customer urgency, organize incomplete data, communicate facts versus hypotheses, partner tightly with Field Service Engineers, and keep customer-facing problems moving without overclaiming root cause or creating uncontrolled risk.

What you'll be working on

• Support ASM tools through installation, start-up, qualification, warranty, HVM ramp, and production-support phases
• Track customer process specifications, tool performance, matching behavior, process stability, watch items, and open issue status through structured data review and follow-up
• Help drive containment, short-term recovery actions, and long-term corrective actions when customer process or tool-performance requirements are not being met
• Design, support, and analyze experiments for qualification, troubleshooting, continuous improvement, tool-to-tool matching, process-window understanding, and customer-requested improvements

Collect, analyze, and summarize process, metrology, tool-state, trend, and chamber-performance data to support fact-based decision-making

• Apply structured troubleshooting, DOE methodologies, statistical analysis, baseline comparisons, and measurement-system validation before recommending actions

• Partner with customer process teams, customer hardware teams, ASM Field Service, account leadership, and global product/business-unit experts

• Communicate confirmed facts, hypotheses, action plans,