Engagement Manager
About this role
Engagement Manager
Location: Remote (United States)
Role Overview
The Engagement Manager plays a unique leadership role across the customer lifecycle, partnering closely with Client Directors, Solution Engineers, Practice Leads, Project Managers, and Delivery teams from select customer pursuits through successful delivery and long-term account growth.
Beginning during the sales cycle, the Engagement Manager contributes industry & product thought leadership, implementation expertise, transformation guidance, and delivery leadership to help shape executable solutions, reduce delivery risk, and establish customer confidence before an engagement begins. Following contract execution, the Engagement Manager serves as the executive delivery partner to the client, accountable for the overall health, performance, and strategic growth of a defined portfolio of client accounts.
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