Engagement Lead ( Arabic)

Role Overview

The Engagement Lead is responsible for day-to-day execution of engagement initiatives, ensuring students, schools, and partners remain active, supported, and engaged throughout the program lifecycle.

This role is highly execution-focused and ensures that plans turn into measurable participation, completion, and retention.

Key Responsibilities

• 1. Engagement Execution &

• Operations

• Execute student

• and school engagement plans

• Coordinate

• workshops, online sessions, and school visits

• Manage

• logistics, schedules, and communications

• Support

• onboarding activities during pilot and scale-up phases

• 2. Relationship Support &

• Communication

• Serve as

• secondary point of contact for schools and partners

• Respond to

• queries, requests, and issues in a timely manner

• Escalate

• complex issues to the Partnership Manager or PMO

• Maintain

• positive, professional relationships with stakeholders

• 3. Tracking, Reporting & Feedback

• Track engagement metrics such as:

• Attendance

• Course

• participation

• Drop-off rates

• Collect

• feedback from students and schools

• Share insights

• with Content, LMS, and PMO teams

• Support

• continuous improvement initiatives

• 4. Coordination & Support

• Support

• marketing campaigns and activations

• Coordinate with

• Admin & Reporting Executive for accurate data capture

• Maintain

• engagement calendars, trackers, and logs

Requirements

• Education & Experience

• Requirements

• Education

• Bachelor’s degree in:

• Education

• Business

• Communications

• Social

• Sciences

• Public

• Relations

• Additional

• certifications in project coordination or education programs are a plus

• Experience

• 3–6 years of experience in:

• Program

• coordination

• Engagement or

• outreach roles

• Education or

• youth programs

• Experience

• working with schools or student groups is strongly preferred

• Skills & Competencies

• Preferably (Female - Arabic Speaker)

• Strong

• organizational and coordination skills

• Excellent

• interpersonal and communication skills

• Attention to

• detail and follow-through

• Ability to

• manage multiple priorities

• Comfortable

• working with students and educators