About this role
Job title: Energy Operations Back Office – Oil & Physical Markets
About the Role
The Energy Operations team provides essential front-to-back support for our Energy Brokers, with a focus on oil and physical markets. This role involves ensuring timely entry and settlement of trades, first-line system support, and onboarding support for new clients, while maintaining regulatory compliance across FCA and SOX requirements.
What You'll Do
- Ensuring all top day trades are allocated, cleared & accepted in a timely & efficient manner
- Working closely with front office brokers, assisting with all queries & requirements
- Deal Entry into in-house systems
- Deal Entry into external exchange systems
- Configuration & monitoring of counterparty commission rates
- Daily monitoring & problem resolution of downstream internal system feeds & processes
- General customer support
- Reporting issues to the backoffice Supervisor & clearing manager
- Providing backoffice administration support under the guidance of the OTC backoffice Manager
- Assisting the Brokerage Department on relevant queries
- Efficient email management, including both personal & group mailboxes
- Timely and accurate distribution of reports
- Ensuring compliance with the company’s regulatory requirements under the FCA
- Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with
- Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values
- At all times complying with the FCA’s Code of Conduct
- To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility
- To report any breaches of policy to Compliance and/or your supervisor as required
- To escalate risk events immediately
- To provide input to risk management processes, as required
What We're Looking For
- Ability to work effectively under pressure in a busy environment
- Good communication skills within team & other business areas
- Punctual & enthusiastic
- Flexible & accustomed to constant changing responsibilities
- Following a strict & disciplined regime, offering assistance to all employees
- Knowledge & experience of exchange deal entry systems
- Knowledge & experience of Trayport/GlobalVision trading platform
- Able to work on own initiative & be part of a team
- MS Office experience
- Problem solving abilities
- Attention to Detail
- Problem solving skills
Nice to Have
- Experience with Trayport/GlobalVision trading platforms (preferred)
- Prior back-office energy commodities experience