End User Support Engineer

End User Support Engineer

End User Support Engineer to support IT operations across our rig sites.

Key Responsibilities & Requirements

• Troubleshoot and resolve IT and network operations issues.
• Support and maintain LAN, CCTV, biometric systems, and IT infrastructure inventory.
• Conduct routine network checks, site inspections, and IT operations visits.
• Take ownership of assigned sites and ensure efficient IT service delivery.
• Liaise effectively with the Head Office to communicate site requirements and resolve technical issues.
• Demonstrate strong analytical, communication, and problem-solving skills.
• Work effectively under pressure, with a willingness to learn new technologies and travel to assigned sites.

Qualifications

• HND or Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a related field.
• Relevant ICT certifications are required.
• Experience in IT support or network operations, with strong troubleshooting skills.
• Must be flexible, proactive, self-motivated, and willing to travel to site locations.