Employee Relations Specialist

Job Title: Employee Relations Specialist

Job Description

Location: Head Office, Bedfordview Division: Corporate Services Organisation: HWSETA Employment Type: Fixed-Term Contract Salary: Market related

Job Purpose

HWSETA is seeking to appoint an Employee Relations Specialist to maintain positive employee-employer relations, manage workplace conflict and disputes, provide specialist employee relations advice, and ensure that employment practices are fair, consistent, and compliant with labour legislation and organisational policies.

Location: Head Office, Bedfordview Division: Corporate Services Organisation: HWSETA Employment Type: Fixed-Term Contract Salary: Market related

Key Responsibility Areas

• Employee Relations and Wellness Support

• Handle employee grievances, complaints and workplace concerns.

• Provide guidance to employees and managers on workplace policies and procedures.

• Mediate and resolve workplace conflicts.

• Facilitate referrals to Employee Assistance Programmes (EAPs) and wellness service providers where required.

• Monitor employee relations trends relating to absenteeism, conflict, workplace stress and employee wellbeing.

• Support employee wellness awareness initiatives and programmes.

• Disciplinary Processes

• Draft disciplinary charges and notices.

• Conduct and coordinate disciplinary investigations.

• Prepare documentation for disciplinary hearings.

• Advise management on disciplinary procedures and corrective actions.

• Ensure disciplinary processes are procedurally fair and compliant with legislation and policy.

• Maintain accurate disciplinary records.

• Grievances and Investigations

• Investigate employee complaints and grievances.

• Conduct workplace investigations and gather evidence.

• Interview relevant parties and prepare investigation reports.

• Recommend appropriate corrective actions.

• Maintain confidentiality throughout investigation processes.

• Labour Law and Policy Compliance

• Ensure compliance with labour legislation, organisational policies and collective agreements.

• Monitor legislative developments and advise management on labour-related matters.

• Promote consistent application of policies, procedures and employment practices.

• Performance and Attendance Management

• Support managers in addressing poor performance, misconduct and absenteeism.

• Assist with performance improvement processes.

• Identify recurring employee relations issues and recommend interventions.

• Management Advisory Services

• Coach and support managers on employee relations matters.

• Provide advice on disciplinary, grievance, incapacity, performance and termination processes.

• Ensure consistent application of disciplinary codes and employment practices.

• HR Administration and Reporting

• Maintain confidential employee relations records and case files.

• Monitor and track employee relations cases.

• Compile and analyse employee relations reports and trends.

• Provide recommendations to mitigate employee relations risks.

• Labour Dispute Resolution and Representation

• Coordinate matters involving the CCMA, bargaining councils, labour forums and Labour Court.

• Prepare case documentation and represent or support the organisation during dispute resolution processes.

• Liaise with legal representatives and relevant stakeholders.

• Employee Engagement

• Support employee engagement and change management initiatives.

• Promote a positive workplace culture.

• Identify workplace issues that may impact productivity and employee retention.

• Support communication initiatives that enhance employee morale and engagement.

Key Competencies

• Labour Relations and Employment Law
• Conflict Resolution and Mediation
• Investigation Skills
• Dispute Resolution
• Stakeholder Management
• Communication and Interpersonal Skills
• Decision Making and Problem Solving
• Confidentiality and Integrity
• Report Writing
• Attention to Detail
• Relationship Management

Application Requirements

Applicants are required to submit the following documents:

• A comprehensive and updated Curriculum Vitae (CV).
• Certified copy of South African Identity Document.
• Certified copies of all qualifications, including Matric and tertiary qualifications.
• Proof of professional registration (where applicable).

All certified copies must not be older than three (3) months from the closing date of the advertisement.

Employment Equity

HWSETA is an AA/EE Employer and reserves the right not to fill the position.

If you do not receive feedback within four (4) weeks after the closing date, please consider your application unsuccessful.