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Employee & Guest Experience Manager

Live Nation
Tampa, FL, US
On-site

About this role

About the Role Live Nation's Venue Nation is seeking an Employee & Guest Experience Manager for the Midflorida Credit Union Amphitheatre in Tampa, FL. The role will administer corporate and venue initiatives that support employee engagement, recognition programs, and guest-service initiatives to ensure a positive experience for staff and guests. What You'll Do

  • EMPLOYEE ENGAGEMENT: Plan, coordinate, and implement processes and activities, including newsletters, day-of-show information sheets, and other communication tools associated with employee engagement and guest service.
  • EMPLOYEE CARE/EXPERIENCE: Manage the upkeep and vibe of the employee break area, incorporating show-day elements of care that elevate the work experience and remove hassles. Plan and facilitate ongoing employee appreciation efforts and events.
  • EMPLOYEE RECOGNITION: Administrator of employee recognition programs. What We're Looking For
  • Passionate and motivated. Driven, with an entrepreneurial spirit.
  • Resourceful, innovative, forward thinking and committed. Nice to Have Compensation & Benefits
  • Perks include free concert tickets, dog-friendly offices, and progressive benefits like student loan reimbursement and adoption/fertility support. Live Nation is certified as a Great Place to Work and featured in People Magazine’s ‘50 Companies That Care’.

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