Employee & Guest Experience Manager
About this role
About the Role Live Nation's Venue Nation is seeking an Employee & Guest Experience Manager for the Midflorida Credit Union Amphitheatre in Tampa, FL. The role will administer corporate and venue initiatives that support employee engagement, recognition programs, and guest-service initiatives to ensure a positive experience for staff and guests. What You'll Do
- EMPLOYEE ENGAGEMENT: Plan, coordinate, and implement processes and activities, including newsletters, day-of-show information sheets, and other communication tools associated with employee engagement and guest service.
- EMPLOYEE CARE/EXPERIENCE: Manage the upkeep and vibe of the employee break area, incorporating show-day elements of care that elevate the work experience and remove hassles. Plan and facilitate ongoing employee appreciation efforts and events.
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