EMEA Servicer Evaluations

About the Role The Servicer Evaluations team assigns and maintains rankings for mortgage, loan, and other servicing clients. Our rankings and analyses reflect our view of each servicer's operational strengths and weaknesses, and we publish insights to support decision-making. The role involves engaging with clients, preparing committee materials, drafting rationales and press announcements for ranking actions, and maintaining records and databases to support the ranking process. What You'll Do

• Work collaboratively with ranking analysts and client executives across functions to drive strategic communication and build lasting relationships.
• Collect, analyze, and synthesize client-provided data to propose new rankings or changes aligned with our analytical approach and industry trends.
• Prepare information for committee presentations to ensure timely release of rankings.
• Publish ranking rationales, full analyses, market commentaries, and industry reports.
• Collaborate with publishing, operations, communications, and marketing to ensure integrity, transparency, and timeliness of rankings.
• Maintain the accuracy of internal systems that support the rankings process, adhere to internal quality measures, and support other analysts as directed.
• Build relationships with peers outside of your immediate team to enhance cross-functional collaboration.
• Travel as needed and be willing to travel; all employees are required to work from the office a minimum of 2 days per week. What We're Looking For
• Bachelor's degree required, preferably in finance, economics, operations, business management, communications, or English.
• Typically 4+ years of relevant experience in loan servicing, operations, audit, finance, research, accounting, mortgages, or commercial or consumer credit.
• Ability to work independently while excelling as a collaborative team member in a global, multicultural environment.
• Strong written and verbal communication and presentation skills; effective interpersonal skills with the ability to influence stakeholders.
• Analytical, problem-solving, and time-management skills.
• Proficiency in MS Office (Word, Excel, Access, PowerPoint) and AI; advanced Excel skills preferred.
• Strong organizational skills, data accuracy, and customer service orientation; willingness to travel.
• Demonstrated ability to deliver high-quality work consistently while leveraging team resources.
• Final-stage interview requires at least one in-person interview at the nearest S&P Global Ratings office. Nice to Have
• Advanced Excel skills with a willingness to adapt to and incorporate AI into analysis.
• Experience collaborating with RMBS, CMBS, and other global ratings teams to stay aligned with market trends. Compensation & Benefits
• Salary and benefits not disclosed in the posting.