ELV & ICT Systems Technician

About the Company

Nairobi GTC Industry Limited is a leading integrated development operating from the prestigious GTC Office Tower in Nairobi, featuring premium office spaces, residential apartments, and world-class retail facilities. We are committed to delivering exceptional real estate solutions and maintaining the highest standards of engineering excellence.

About the Role

The ELV & ICT Systems Technician is responsible for the routine inspection, preventive and corrective maintenance, troubleshooting, and continuous operation of all Extra-Low Voltage (ELV), ICT, physical security, and life-safety systems across the Nairobi GTC Project. This role ensures maximum system uptime, regulatory compliance, and a secure, seamless environment for all tenants, visitors and facility operations.

Key Responsibilities

• Physical Security & Access Automation

• Service, repair, and calibrate Access Control Systems (ACS), including biometric devices, smart card readers, magnetic locks, and request-to-exit hardware.

• Perform mechanical, electrical, and hydraulic maintenance on perimeter control assets (automatic sliding gates, turnstiles, rising bollards, tyre spikes, and boom barriers).

• Maintain screening equipment, such as walk-through metal detectors, baggage X-ray scanners, Under Vehicle Surveillance Systems (UVSS), intrusion alarms, and electric fences.

• Surveillance & Communication Systems

• Install, configure, optimize, and maintain IP CCTV cameras, Network Video Recorders (NVRs), and Video Management Software (VMS).

• Maintain Video Intercoms, Public Address / Background Music (PA/BGM) systems, and two-way VHF communication radios.

• Fire & Life Safety Systems

• Carry out routine testing, fault diagnosis, and maintenance on addressable Fire Alarm panels, smoke/heat detectors, manual call points, sounders, and interface modules.

• Assist in periodic functional checks of clean-agent fire suppression systems (e.g., FM200) in data rooms and critical hubs.

• Maintain accurate statutory testing logs and service reports in compliance with local safety standards.

• ICT Infrastructure & Building Controls

• Support structured cabling infrastructure, including Cat6/6A patching, fiber optic splicing, network racks, PoE switches, and basic IP routing.

• Maintain automated Parking Management Systems (PMS), including ticket dispensers, license plate recognition (ANPR) cameras, auto-pay stations, and exit barriers.

• Monitor traffic control signals and Building Management System (BMS) field devices to ensure integrated operational flow.

• Maintenance Operations & Vendor Management

• Execute Planned Preventive Maintenance (PPM) schedules and attend to urgent corrective breakdown requests.

• Log all work orders, asset histories, and parts consumption in the facility maintenance log / Computerized Maintenance Management Software (CMMS).

• Escalate complex warranty defects to external vendors and supervise third-party contractors during specialized interventions.

• Qualifications & Requirements

• Education & Experience

• Bachelor’s Degree in Electrical & Electronic Engineering, Telecommunications, Computer Science, or an equivalent technical discipline.

• Minimum 5 years of hands-on technical maintenance experience with integrated ELV and physical security systems within a high-rise, mixed-use, or large commercial property.

• Core Certifications (At least one active vendor or industry credential required)

• Security & Surveillance: Honeywell, Motorola, Hikvision, Dahua, Milestone, or equivalent VMS/Access Control certification.

• Networking: CCNA, CompTIA Network+, or certified structured cabling credentials.

• Fire Systems: NFPA, FIA, or recognized fire alarm system training.

• Technical Proficiencies

• Strong working knowledge of TCP/IP networking, subnetting, PoE budgets, and IP addressing.

• Proven ability to read and interpret schematic diagrams, electrical drawings, and single-line diagrams (SLDs).

• Practical competence in multi-meter electrical fault-finding and electro-mechanical repairs.

• Proficiency in Fiber Optics Technology and Radio Communication Systems.

• Preferred Qualifications (Good to Have)

• ITIL Certification.

• Hands-on familiarity with Building Management Systems (BMS) protocols (BACnet, Modbus).

• Certified safety training (OSHA, First Aid, Fire Marshal).

• Practical exposure to electro-hydraulic systems and heavy automated gate operators.

• Working knowledge of Kenyan Building Code regulations and ICT compliance standards.

• Key Performance Indicators (KPIs)

• System Uptime & ReliabilityMaintain high operational availability and minimize downtime across all ELV, security, CCTV, and life-safety networks.

• PPM Schedule Compliance100% on-time execution of scheduled preventive maintenance routines and accurate logging within the CMMS.

• Fault Resolution (MTTR)Rapid turnaround and effective root-cause resolution for emergency breakdown and ticketed corrective calls.

• Statutory & Safety StandardsStrict adherence to fire, life-safety, and local Kenyan regulatory standards and testing documentation.

• Why Join Us

• Work on Kenya's premier landmark integrated development project at GTC Nairobi.

• Lead hands-on technical maintenance of cutting-edge building automation, ELV, and security systems.

• Join a dedicated engineering team with high standards of operational and safety excellence.

• Strong opportunities for professional skill development in large-scale facility engineering.

• We are an equal opportunity employer and welcome all qualified candidates to apply.