About this role
Eligibility Specialist
Salary
$34,861.00 Annually
Location
1304 South 25th Street, Edinburg, TX
Job Type
Regular Full Time
Job Number
2026-03670
Department
Hidalgo County - Human Services
Opening Date
09/28/2026
Closing Date
Continuous
Work Hours:
Monday - Friday / 7:30 am - 5:30 pm
Status:
External Advertisement
Open Positions:
1
Description
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Determine eligibility for Hidalgo County residents for County Programs. Assist County residents in identifying and obtaining various resources; provide community resource information and make appropriate referrals.
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Examples of Work Performed
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Receive, review and process applications and determine eligibility utilizing established state and county program policies and procedures within established time frames.
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Identify and respond to community needs and concerns and make adequate referrals to appropriate agencies and assist in the development of resources to meet anticipated demands.
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Prepare various reports and correspondence.
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Be available to answer questions and provide information to the general public and assist in identifying resources.
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Attend and participate in staff meetings and workshops.
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Stay abreast of policies and procedural changes in the relevant programs.
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Properly prepare and complete necessary program forms and documents.
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Maintain and update participant files.
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Assist in clerical work as needed.
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Study and analyze operations and problems, and prepare reports of findings and recommendations.
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Recommend activities to produce a more effective program.
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Prepare justifications for procedural or policy changes.
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Provide technical assistance on program services.
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Work with program staff in determining trends and resolving technical problems.
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Ability to work well with others.
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May train others.
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Performs related work as assigned.
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Education and Experience
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Graduation from a high school.
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Experience with related programs.
Certificates, Licenses and Registration:
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Must have a current valid Texas motor vehicle operator’s license.
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Must be able to be insured by the County’s insurance carrier.
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Knowledge, Skills and Abilities
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Knowledge of local, state, and federal laws related to the program area.
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Knowledge of public administration and management techniques; of statistical analysis processes; and of program planning and implementation.
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Ability to gather, assemble, correlate, and analyze facts.
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Ability to devise solutions to problems; to prepare reports; to develop and evaluate policies and procedures; to communicate effectively; and to train others.