About this role

We are seeking an experienced Electronics Retail Manager to oversee the day-to-day operations and commercial performance of the electronics category within a retail outlet. The ideal candidate will be responsible for driving sales and margins, managing staff, controlling inventory, ensuring proper merchandising, and delivering excellent customer service.

Drive sales and revenue growth for the electronics category and achieve assigned sales targets.
Monitor category margins and ensure compliance with approved commercial targets.
Lead, supervise, train, and motivate the electronics sales team.
Monitor staff performance, provide constructive feedback, and manage manpower effectively.
Ensure proper stock management and maintain accuracy between system/book stock and physical inventory.
Monitor stock losses, shrinkage, damages, returns, and inventory discrepancies.
Ensure proper execution of promotional activities, product displays, shelf cards, signage, and in-store marketing materials.
Ensure retail selling prices are accurately updated and properly displayed.
Maintain proper documentation of goods received, transfers, returns, gate passes, and other retail transactions.
Monitor product availability and ensure timely replenishment of fast-moving items.
Coordinate sales returns, refunds, and product/service-centre issues.
Monitor customer complaints and ensure timely resolution of after-sales service issues.
Ensure adherence to retail operating standards, company policies, and merchandising guidelines.
Prepare and submit relevant sales, inventory, and operational reports.
Ensure a positive customer shopping experience and maintain high standards of service.
Perform other duties related to retail operations as assigned.

Bachelor's degree or HND in Business Administration, Marketing, Retail Management, or a related field.
3–5 years of relevant experience in electronics retail, consumer electronics, home appliances, or a simi

Electronics Retail Manager