About this role
BBVA is seeking an Ejecutivo/a PyME to drive profitability of the Centro PyME by delivering high-quality service in maintenance, post-sale, and operations of PyME products, ensuring client satisfaction while mitigating operational risk and complying with internal norms.
What You'll Do
- Attend all service requirements for client contracting, maintenance, post-sale and operational activities.
- Provide clients with advisory and operational support to achieve high-quality service and meet objectives.
- Guarantee client satisfaction through timely execution of operation, installation, follow-up and contracting of PyME products.
- Handle credit operations interfacing with central areas to improve response times.
- Administer and/or control client credit files.
- Propose strategies and actions to improve administrative, operational and accounting controls of the Centro PyME, driving profitability and solvency.
What We're Looking For
- Bachelor's degree in Administration, Accounting, Economics, or Finance.
- Currently employed in the PyME sector.
- 12-18 months experience in sales within the financial sector.
- Certification in credit (desirable).
- Experience in placement and client service in the PyME segment.
- Experience in profitability analysis, investment projects and business cases.
- Knowledge of accounting, credit, finance, and portfolio management.
- Proficiency in analyzing and interpreting financial statements.
- Negotiation, objection handling and customer service skills.
- Team orientation, good communicator and friendly approach.
- Results-oriented work style.
- Proficiency in Microsoft Office.
- If you require any reasonable adjustment in your selection process, inform the recruiter at first contact.
Nice to Have
- Certification in credit (desirable).
Compensation & Benefits
- Salary: Not disclosed.
- Benefits: Not specified.