Educational Technology / ICT Support Specialist

Educational Technology / ICT Support Specialist Location: Lagos, Lekki Job Field: Education / Teaching / Training Job Type: Full Time Qualification: BA/BSc/HND

Experience

• We are a postgraduate university committed to learning, research and knowledge creation. We aspire to raise a community of people with exceptional qualities and leadership skills to help create value and proffer solutions to pressing global issues in our world today.

• Educational Technology / ICT Support Specialist

• Location Lagos

• City Lekki

• Job Field Education / Teaching / Training

Job Summary

We are seeking an experienced Educational Technology Specialist to enhance our digital learning environment. The ideal candidate will bridge the gap between IT and academic instruction, ensuring the seamless integration of technology into the teaching and learning experience.

Key Responsibilities

• Manage, administer, and optimize the University's Learning Management System (Moodle).

• Oversee the setup and support of virtual classroom environments.

• Manage and maintain the Student Information Management System (SIMS) to ensure accurate academic data.

• Train faculty and staff on the effective use of instructional technologies.

• Evaluate and recommend new instruction-related technologies to improve pedagogical outcomes.

• Provide ongoing technical support to faculty and students on all instruction-related platforms.

• Serve as a member of the ICT helpdesk team, responding to and resolving user support requests.

• Conduct general maintenance and support of computing facilities (hardware, software, peripherals, and network-related issues) across the University.

• Requirements & Qualifications

• Education: BSc or HND in Computer Science, Information Technology, or a related field.

• Experience: Extensive experience working within aHigher Education Institution is mandatory.

• Technical Skills: Proven proficiency in managingMoodle LMS, virtual classroom platforms (e.g., Class, Zoom Education, Teams for Education, Collaborate Ultra, Kaltura Virtual Classroom, Adobe Connect, LearnCube), andSIMS.

• Competencies: Strong understanding of instructional design principles and current educational technologies.

• Soft Skills: Excellent communication, training, and problem-solving abilities.

• Additional: Demonstrated ability to provide hands-on technical support and maintenance for general computing facilities.

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