About this role
Job title EC Claims Handler
Job Summary
Handle Employees’ Compensation (EC) claims with focus on liability, investigation and global settlement Drive outcomes on liability, return to work and injury management Provide quality and professional claims service to customers Strong ability to understand barriers for return to work and strategies to deal with return-to-work issues
Job Accountabilities Review, resolve and proactively finalize claims within authority limits ensuring settlement at an optimum level Take proactive approach in monitoring employees’ compensation claims in order to minimize claims settlement Handle EC litigated claims by taking responsibility to resolve all enquiries from both customer and external contacts to ensure delivery of a focused claims service Ensure claims procedures, documentation is a