EAP Lead Counselor

Job title: EAP Lead Counselor

About the Role

Cape Fox Eagle Health, LLC is accepting resumes for an Employee Assistance Program Counselor (EAPC) to support the National Institute of Health. This full-time exempt position offers a salary of $95,000 and a comprehensive benefits package including holidays, PTO, health, dental, vision, life and disability insurance, tuition reimbursement, and 401(k) with company match.

What You'll Do

• Provide crisis intervention and workplace conflict mediation to minimize disruption and reestablish harmony.

• Refer employees to outside agencies for specialized treatment, long-term care, and hospitalization; provide follow-up counseling.

• Monitor compliance with treatment plans and coordinate with community resources.

• Deliver consultative services to supervisors, HR professionals, and EO representatives; train supervisors on EAP services and referral mechanisms.

• Develop educational and health promotion programs; design outreach and marketing strategies to raise awareness of EAP.

• Serve as liaison between the workplace and referral resources; evaluate potential resources.

• Build strong internal and external relationships to improve EAP efficiency; participate in NIH task forces to promote safety and productivity.

• Supervise OMS staff; support day-to-day EAP operations and ensure high-quality clinical and administrative services.

• Provide leadership for EAP initiatives, assist with evaluating EAP effectiveness, and generate quarterly and weekly statistics for program management.

• Develop new EAP services to meet needs; monitor utilization; collaborate with departments to standardize access to care and protocols.

• Act as subject matter expert for electronic records; support NIH EAP website inquiries; oversee office coverage and staffing.

• Advise management on workforce trends and coordinate responses to critical incidents on and off NIH campus.

• What We're Looking For

• Masters degree in social work, employee assistance, health administration, or related field (desirable).

• Valid Maryland clinical license and Certified Employee Assistance Professional (CEAP); CPR certification.

• At least two years of experience in mental health or EAP settings; strong counseling skills in community-oriented/occupational health environments.

• Preference for NIH or federal healthcare experience; experience with program development, outreach, and training.

• Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook; CPR certification.

• Authorization to work in the United States.

• Travel up to 0-10%.

• Nice to Have

• NIH experience or other federal healthcare setting familiarity.

• Experience with EAP data reporting and QA processes.

• Compensation & Benefits

• Salary: $95,000/year.

• Benefits include: company holidays, paid time off, health/dental/vision/life and disability insurance, tuition reimbursement, and 401(k) with company match.

• Travel up to 0-10%.