About this role
Jumia
Location: Lagos
What you'll do
E&S Management System and Governance:
- Own the implementation, monitoring and continuous improvement of the corporate ESMS, aligned with the IFC Performance Standards and applicable national law.
- Own the group E&S policy, the standards beneath it, and the country procedures that make them work locally.
- Identify and assess environmental, social, health and safety risks for every site, activity and new project, refreshed on cycle and after any material change.
- Maintain a live register of applicable E&S and HSE law, permits and licenses for every market.
- Own the Environmental and Social Action Plan (ESAP) and the corrective action register, and drive closure to deadline.
- Set ESMS performance indicators, monitor them, and run an annual management review of ESMS effectiveness.
- Prepare E&S reporting to the Board, lenders, investors and regulators, including the annual monitoring report.
Social Risk Management:
- Monitor compliance with IFC PS2 for employees and for workers engaged through agencies and contractors: terms of employment, working hours, wages, non-discrimination, freedom of association, and accommodation where provided.
- Verify that a worker grievance mechanism is in place, accessible to employed and agency workers, and that cases are tracked and closed.
- Assess the social risk of any retrenchment, and verify that it follows the PS2 requirements on alternatives, consultation and fair treatment.
- Prevent and respond to gender-based violence and harassment, together with HR.
- Assess and control the risks operations create for communities: delivery and site traffic, hazardous materials in transit and storage, and emergencies affecting neighbours.
- Oversee security arrangements against IFC PS4: screening, training, rules of engagement and conduct of security personnel.
- Check labor providers and the primary supply chain for child labor, forced labor and serious safety issues, and escalate immediately.
Stakeholder Engagement and Grievance:
- Own the Stakeholder Engagement Plan: identify stakeholders per market, plan engagement, and record it.
- Own the external grievance mechanism: accessible channels, defined response times, case log, resolution and feedback to the complainant.
- Report on grievance volumes, themes and closure to Group leadership and in E&S reporting to lenders.
- Disclose E&S information to affected stakeholders as the Stakeholder Engagement Plan requires.
Occupational Health and Safety:
- Control warehouse and hub hazards: manual handling, racking and storage, work at height, mechanical handling equipment, pedestrian and vehicle segregation, electrical safety, heat and noise.
- Control office hazards: workstation and display screen ergonomics, slips and trips, electrical equipment, ventilation, lighting, temperature and noise.
- Run workstation assessments for office and remote workers, and track the corrective actions.
- Assess psychosocial risk (workload, lone working, violence and harassment) together with HR, and put controls in place.
- Run individual risk assessments for pregnant and nursing workers and for workers with a disability or medical restriction, across all sites.
- Own the PPE standard, provided at no cost to the worker, with issue and replacement records.
- Operate permit to work for hot work, work at height, confined space, electrical isolation and contractor works, in operational sites and offices alike.
- Ensure first aid cover, health surveillance where the risk assessment requires it, and adequate sanitation and welfare facilities.
- Control chemicals and dangerous goods, including lithium batteries, aerosols and flammables held in the network.
Fleet and Road Safety:
- Own the road safety programme for owned, leased and third-party fleets: licence checks, rider and driver training, helmet and visibility standards, journey and speed management, load security.
- Set roadworthiness and maintenance standards for vehicles and motorcycles, and verify them.
- Investigate every collision, and track collision and injury rates against distance travelled or deliveries completed.
- Set the travel safety standard for business travel between markets, including pre-travel risk checks, approved transport and hotels, and emergency contact procedures.
Fire, Emergency and Site Safety:
- Maintain a fire risk assessment per site covering detection, suppression, escape routes, storage separation and fire load.
- Produce and drill site emergency response plans, and close the actions each drill generates.
- In shared or multi-tenant buildings, agree fire and evacuation arrangements with the landlord or building management, and verify them through joint drills.
- Appoint and train fire wardens and first aiders in every office, sized to headcount and floor layout.
- Verify structural integrity and life safety of leased buildings before occupation and periodically thereafter.
- Coordinate with fire, medical and civil authorities.
Contractors, Agencies and Third Parties:
- Apply the same E&S and HSE standard to agency, outsourced and contractor workers as to employees.
- Pre-qualify, induct, audit and, where needed, disqualify contractors, labour providers, logistics partners and facilities providers (cleaning, catering, security, maintenance) on E&S and HSE grounds.
- Write enforceable E&S and HSE requirements into tenders, contracts and service level agreements.
Environment and Waste:
- Apply IFC PS3 on resource efficiency and pollution prevention across all sites.
- Maintain a waste inventory and management plan per site, with licensed disposal contractors and complete manifests.
- Manage IT and electronic waste through licensed contractors, with disposal certificates.
- Track energy, fuel, water and generator consumption across operational sites and offices, set reduction targets, and compile emissions data for reporting.
- Prevent pollution at source: fuel storage and bunding, drainage and effluent, air emissions, noise to neighbors.
- Screen every new site, lease and operational change for environmental and social risk before commitment.
Incidents, Assurance and Capability:
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Operate one incident reporting standard covering near misses, injuries, occupational illness, fires, environmental releases, collisions and security incidents.
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Lead root cause investigation on serious and high-potential incidents, and verify that corrective actions worked.
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Notify serious incidents to Group leadership, and to lenders where required, within the required period.
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Run internal audits, host external, lender and certification audits, and close findings.
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Deliver E&S and HSE induction for every new joiner, including agency and contractor staff.
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Build and lead a network of country E&S and HSE focal points covering both operational sites and offices.
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Make sure workers can raise a hazard without retaliation, and that stop work authority is understood and respected.
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What you bring
Mandatory:
- Degree in Environmental Science, Engineering, Occupational Safety, Social Science or a related field.
- Demonstrated experience implementing the IFC Performance Standards and/or IFC-aligned ESMS requirements.
- At least 5 years in E&S or HSE management, including multi-site or multi-country operations.
- Track record of managing social risk, stakeholder engagement and grievance mechanisms.
- Experience reporting to lenders, development finance institutions or investors on E&S performance.
Desirable:
- NEBOSH International Diploma or equivalent.
- ISO 45001 or ISO 14001 lead auditor qualification.
- Experience in logistics, warehousing or last-mile delivery.
- Working French.
Application Closing Date
Not Specified.