About this role
Job Title: E-learning Designer
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Position overview: The E-learning Designer creates, edits, and manages engaging e-learning content for PrismHR, PrismHCM, and newly acquired platforms. This role includes content development, Storyline and video editing, LMS administration, stakeholder training/support, and contributing to team initiatives and continuous improvement.
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Key responsibilities:
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Content creation:
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Research and develop engaging content for PrismHR, PrismHCM, and new platforms
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Create knowledge-check questions to ensure comprehension and retention
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Conduct content reviews and provide constructive feedback to colleagues
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Maintain documentation of content (development status, description, length, upload date, annual enrollments)
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Content editing:
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Edit video content (sound checks, remove vocal errors)
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Use Storyline (Articulate Storyline/Articulate 360) to add transitions, zoom regions, slide formatting, and interactive elements
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Create and edit quiz content (formatting, scoring, feedback layers)
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Publish Articulate 360 content and implement edits from review feedback
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LMS administration:
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Publish content to the LMS for internal and external audiences
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Manage content library, create courses and learning programs, upload content
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Set course preferences and provide course descriptions
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Troubleshoot end-user issues, remediate problems, and assist with technology requests
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Monitor and identify opportunities for increased efficiency and enhancements
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Provide LMS training and support to internal and external stakeholders
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Handle LMS cases (add/delete users, update courses, troubleshoot issues)
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Facilitate new customer LMS intro/demo meetings for smooth onboarding
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Team collaboration and support:
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Participate in content reviews and provide feedback
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Host Foundations sessions on Fridays to support team development
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Publish articles to the CRC for knowledge sharing
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Contribute to New Hire training initiatives
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Qualifications:
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Proven expertise in content creation and editing, particularly using Storyline
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Strong proficiency in LMS administration and troubleshooting
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Excellent communication and collaboration skills
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Ability to proactively identify and implement process improvements
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Commitment to continuous learning and professional development
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Performance metrics:
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Quality and engagement level of created content
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Efficiency in LMS administration and troubleshooting
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Feedback from internal and external stakeholders
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Contribution to team initiatives and overall training program success
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Disclaimer: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform related duties as assigned by their supervisor.