E-Commerce Web Intern

E-Commerce Web Intern

Salt Lake City, UT

Reqid: PRN17495N

Job Summary

The E-Commerce Website and Catalog Intern supports the Campus Store’s online retail operations by assisting with website maintenance, product and catalog updates, eCommerce content, and light front-end development projects. Working with the E-Commerce Manager, this position helps keep the Campus Store’s Suite Commerce Advanced (SCA) website accurate, current, and easy to use while supporting promotional and operational needs across the online store.

This role provides hands-on experience with enterprise eCommerce systems, digital merchandising, structured web development processes, and data-quality work in a live retail environment. Customer data and CRM maintenance projects may also be assigned as needed.

Why Work at the University Campus Store?

The Campus Store offers a wide range of benefits that support both personal and professional well-being. These include:

• Employee discounts on Campus Store merchandise
• Opportunities for career growth and advancement within the store
• Flexible scheduling opportunities.

The Campus Store is consistently ranked among the top 15 institutionally run stores in the nation and proudly serves over 40,000 students, faculty and staff, along with millions of visitors each year. Learn more about our mission and values.

Responsibilities

• Assist in maintaining and updating the Campus Store’s SuiteCommerce Advanced (SCA) website within NetSuite.

• Update website content, landing pages, navigation, promotional messaging, and product-related content in coordination with eCommerce and marketing teams.

• Support product and catalog work by reviewing item information, images, descriptions, categories, attributes, and website merchandising for accuracy and completeness.

• Assist with light front-end development and website projects using HTML, CSS, and JavaScript within the SCA framework.

• Implement and test site enhancements, promotional updates, and user-experience improvements across devices and browsers before deployment.

• Troubleshoot and resolve basic website bugs, layout issues, content errors, and performance concerns; escalate more complex issues as appropriate.

• Support site configuration, routine maintenance, and documentation of website changes, testing results, and basic workflows.

• Collaborate with eCommerce, marketing, and other Campus Store teams to prioritize and complete website and catalog updates.

• Assist with customer data and CRM maintenance tasks, including duplicate record review and data imports, as business needs require.

• Participate in team meetings and follow established development, quality assurance, and data-management standards.

• Minimum Qualifications

• Must be a current University of Utah student.

• Preferences

• Current University of Utah student, preferably with an interest in in Computer Science, Information Systems, Web Development, Digital Marketing, Business, or a related field.

• Working knowledge of HTML, CSS, and basic JavaScript.

• Familiarity with responsive design principles and basic web accessibility practices.

• Interest in eCommerce systems, digital merchandising, product information, and online retail operations.

• Exposure to content management systems, eCommerce platforms, NetSuite, or similar enterprise systems.

• Basic understanding of version control, such as Git, and structured testing or quality assurance practices.

• Strong attention to detail and ability to work accurately with product, website, and customer data.

• Ability to learn new systems, manage multiple assignments, communicate clearly, and follow established standards and deadlines.

• Special Instructions Summary

• The University is a participating employer with Utah Retirement Systems. Eligible new hires with prior URS service may elect to enroll in URS if they make the election before they become eligible for retirement. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. A criminal background check and/or drug screen may be required. The University values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Reasonable accommodations in the application process will be provided to individuals with disabilities. The University does not discriminate based on race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, the Department of Education, Office for Civil Rights, or both. For a disability accommodation or if you have experienced discrimination or sexual misconduct, contact the Office of Equal Opportunity and Title IX. More information is available on the University’s non-discrimination page.