About this role
About the Role Dr. Martens is hiring an E-commerce Production Manager to join the Creative Production team, reporting to the Head of Production, and work across the business to drive fast-moving ecommerce projects. The role acts as the operational lead for ecommerce production, owning workflow management, shoot scheduling, resource planning, budgeting, asset readiness, and adherence to global standards to deliver accurate, premium, on-brand assets for global DTC. What You'll Do
- End-to-End Production Leadership: Own ecommerce content production workflow, ensuring timely, accurate delivery aligned to brand and commercial goals
- Shoot Planning & Team Coordination: Manage shoot schedules and oversee in-house and freelance teams to maximize studio output
- Resource & Budget Management: Forecast capacity, secure freelance support, and track budgets to meet seasonal demand
- Quality & Process Excellence: Lead quality control and continuously optimise workflows for efficiency, consistency, and asset standards
- Cross-Functional Delivery & Performance: Align with key stakeholders, ensure asset readiness and delivery, and track KPIs to drive continuous improvement and innovation What We're Looking For
- Production & Workflow Expertise: Strong background leading ecommerce/content production with deep knowledge of studio workflows, photography processes, and asset pipelines
- Project & Delivery Management: Proven ability to manage multiple shoots and deadlines with strong time management and prioritisation
- Quality & Detail Focus: High attention to detail across asset QC, product accuracy, and technical specifications
- Stakeholder Communication & Team Leadership: Effective cross-functional collaborator with experience guiding and developing in-house and freelance teams