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E-Commerce Product Experience Specialist (m/f/d)

ZF Group
Sao Domingos de Rana, Lisbon, Portugal
On-site

About this role

Job title: E-Commerce Product Experience Specialist (m/f/d)

About the Role Join ZF's Global Digital Shelf & Digital Commerce Demand Generation team as an E-Commerce Product Experience Specialist (m/f/d). You will lead cross-functional projects and own content and data governance to maximize the effectiveness of Digital Shelf initiatives and drive sales across regions.

What You'll Do

  • Manage cross-functional projects with Category Management, Product Data Management, IT, Purchasing, Marketing, Product Information Management and E-Commerce Domain Function to ensure Global & Regional Digital Shelf initiatives support the sales plan and maximize share of wallet.
  • Monitor and react to changes in marketplace requirements (i.e., Amazon, eBay) to ensure continuous competitiveness and compliance of Digital Shelf.
  • Create and source E-Commerce channel-specific content and product information to drive traffic & increase conversion rates across all regions.
  • Ensure continuous publication of E-Commerce relevant content into all required channels to ensure information authority.
  • Alignment with external agencies, as well as utilize IT solutions to monitor and continuously improve Digital Shelf performance.
  • Analyze user behaviour and work on improvement measures.
  • Report KPIs for Digital Shelf excellence and sell-out performance into strategy management and monthly reporting.

What We're Looking For

  • Bachelor’s degree in business, E-Commerce, Marketing or similar +5 years of experience in a similar role and demonstrated tangible business results within tier 1 automotive supplier or consultancy.
  • Experience with Digital Shelf solutions and processes, PIM and DAM systems, involving complex IT architecture.
  • Good knowledge of automotive E-Commerce and aftermarket products.
  • Proven experience in content creation and optimization, SEO and graphic design for automotive E-Commerce channels.
  • Strong time management skills to support multiple projects simultaneously under high time pressure.
  • Excellent communication skills along with the ability to effectively collaborate with international cross-functional teams.
  • Fluent in English, both written and spoken.

Nice to Have

  • Optional/preferred qualifications mentioned in the posting.

Compensation & Benefits

  • Salary range, benefits, and perks are not disclosed in the posting.

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