About this role
Job title: E-Commerce Product Experience Specialist (m/f/d)
About the Role Join ZF's Global Digital Shelf & Digital Commerce Demand Generation team as an E-Commerce Product Experience Specialist (m/f/d). You will lead cross-functional projects and own content and data governance to maximize the effectiveness of Digital Shelf initiatives and drive sales across regions.
What You'll Do
- Manage cross-functional projects with Category Management, Product Data Management, IT, Purchasing, Marketing, Product Information Management and E-Commerce Domain Function to ensure Global & Regional Digital Shelf initiatives support the sales plan and maximize share of wallet.
- Monitor and react to changes in marketplace requirements (i.e., Amazon, eBay) to ensure continuous competitiveness and compliance of Digital Shelf.
- Create and source E-Commerce channel-specific content and product information to drive traffic & increase conversion rates across all regions.
- Ensure continuous publication of E-Commerce relevant content into all required channels to ensure information authority.
- Alignment with external agencies, as well as utilize IT solutions to monitor and continuously improve Digital Shelf performance.
- Analyze user behaviour and work on improvement measures.
- Report KPIs for Digital Shelf excellence and sell-out performance into strategy management and monthly reporting.
What We're Looking For
- Bachelor’s degree in business, E-Commerce, Marketing or similar +5 years of experience in a similar role and demonstrated tangible business results within tier 1 automotive supplier or consultancy.
- Experience with Digital Shelf solutions and processes, PIM and DAM systems, involving complex IT architecture.
- Good knowledge of automotive E-Commerce and aftermarket products.
- Proven experience in content creation and optimization, SEO and graphic design for automotive E-Commerce channels.
- Strong time management skills to support multiple projects simultaneously under high time pressure.
- Excellent communication skills along with the ability to effectively collaborate with international cross-functional teams.
- Fluent in English, both written and spoken.
Nice to Have
- Optional/preferred qualifications mentioned in the posting.
Compensation & Benefits
- Salary range, benefits, and perks are not disclosed in the posting.