About this role
E-Commerce Manager
Are You Ready to Make It Happen at Mondelz International?
Join our Mission to Lead the Future of Snacking. Make It With Pride.
You work in partnership with customers to define and execute a winning growth strategy for both Mondelēz International and the customer.
How you will contribute
You will:
- Develop and drive broad customer relationships across all levels with a key focus on building relationships at an appropriate level within the customer.
- Execute the strategy for the customer
- Ensure the delivery of JCBP (Joint Customer Business Plan).
- Optimize the use of resources in order to obtain more profitability in the operations
What you will bring
- A desire to drive your future and accelerate your career and the following experience and knowledge:
- Customer-facing roles
- Growing revenue and market share
- Delivering results and problem solving
- Understanding multiple customers, go-to market strategies, structure and business practices
- Negotiating and influencing skills
More about this role
We are looking for an E-commerce Manager to join our team, owning end-to-end performance across marketplace, quick commerce, and pure-player channels. You will manage P&L, drive promo and activation strategy, and build a full-funnel shopper approach across our e-commerce platforms.
What you need to know about this position:
- Own P&L for assigned e-commerce accounts/channels, driving profitable growth
- Manage end-to-end promo calendar and activation plans across platforms, running A/B tests for promo analysis and campaign optimization
- Build and execute a 360-degree shopper strategy, capturing the shopper at every touchpoint across e-commerce platforms
- Work closely with marketing to plan and manage campaigns tied to commercial priorities, guiding agencies and activation partners on execution
- Drive basket size growth and penetration increase across e-commerce channels
- Manage plans based on ROI/ROAS logic and lead conversion rate (CR) improvement initiatives
- Own market share targets and product forecast planning for e-commerce channels
- Deliver against sales targets across managed accounts/channels
- Collaborate closely with supply chain/logistics and finance teams to ensure availability, service levels, and commercial accuracy
- Track performance, generate insights, and adjust plans proactively
Job specific requirements:
- 7+ years of total professional experience, minimum 3 years in e-commerce within FMCG and/or small domestic appliances (SDA) (quick commerce, marketplace, and/or pure-player channels)
- P&L management experience, comfortable owning and driving commercial results
- Fluent level of English (written and spoken)
- Analytical mindset, comfortable working with data to drive decisions
- Proactive, with open and clear communication style
- Experience in sales and account management
- Trade marketing, distributor management and team management experience is nice-to-have.
The responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelēz Europe GmbH, Switzerland .
No Relocation support available
Business Unit Summary
At Mondelez Eur