Duty Manager

Duty Manager

As a Duty Manager, you’ll provide operational leadership throughout your shift, supporting every department to deliver an exceptional guest journey.

With a focus on connection, communication and seamless operations, you’ll help create a safe and compliant workplace while ensuring our teams are supported to perform at their best.

From smooth handovers to real-time resolution of guest and operational issues, your ability to lead with confidence and respond with care will help us create exceptional experiences for our guests, every day.

Qualifications

• Demonstrated luxury hospitality experience

• Ability to communicate effectively across all levels – from frontline to senior leadership

• Ability to lead hotel operations with calm confidence

• Skilled in Opera Cloud, Microsoft Office and reporting procedures

• Strong written and verbal communication

• Current RSA, RP, First Aid certification and full driver’s license

• Full availability over a 24/7 rotating roster

• Full, unrestricted Australian working rights

• Additional Information

Thrive in our Sofitel community, with:

• Employee benefit card offering discounted accommodation and food & beverage discounts in Accor properties worldwide
• Up to 50% discount on meals at Sofitel Adelaide
• Family & Friends accommodation discounts
• Learning programs through our Academies
• Fully laundered uniform provided
• Free 24 hour access to our Employee Assistance Program
• Opportunities to develop your talent and grow within our property and across the world!
• Ability to make a difference through our corporate social responsibility activities

Our commitment to Diversity & Inclusion:

• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Special note:

• Only applicants currently located in Australia with full Australian working rights will be considered.

• Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

• When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

• LET YOUR PASSION SHINE

• We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

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• Let your passion shine

• We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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