Driver-Security Clerk

Job Description

Background

The United Nations Development Programme (UNDP) works in about 170 countries and territories, helping eradicate poverty, reduce inequalities and exclusion, and build resilience. It thereby helps them sustain progress and achieve the Sustainable Development Goals. In Ukraine, UNDP operates with three programme priorities: Democratic Governance and Inclusive Social Fabric, Inclusive and Sustainable Economic Recovery and Growth, and Sustainable Environment and Energy Transformation.

Since the start of hostilities in 2014 and the full-scale invasion in 2022, UNDP in Ukraine has been present on the ground through its hubs across the country, supporting regional and local authorities and civil society partners in their emergency response and crisis management efforts.

Lessons from the past years informed the development of UNDP’s Country Programme Document (2025-2029) and the scale-up of the Area-Based Recovery (ABR) Framework. The Framework’s programmatic pillars of Reconstruction, Returns, Resilience, and Reforms focus on ensuring community recovery and creating conditions for the return to a development pathway in Ukraine.

Addressing the country’s complex reconstruction and recovery requires a holistic, systems-based response that empowers all parts of society, including government, local authorities, the private sector, and citizens, with the capacity and resources to respond effectively. To ensure a whole-of-society approach, the framework offers an integrated, participatory, and inclusive methodology to advance recovery in communities most affected by the war.

In this context, the Driver-Security Clerk provides reliable, safe driving services, ensures high accuracy, and supports the Administrative Unit in general premises management, demonstrating a client-oriented approach, a high sense of responsibility, courtesy, tact, and the ability to work with people of different national and cultural backgrounds.

Duties and Responsibilities

Safe Driving and Transportation

• Provide timely, reliable, and secure transportation using soft skin and armoured vehicles within the city and to the regions, including overnight trips where required, under conditions of increased security threats. Transport UNDP/UN personnel, consultants, guests, and visitors as authorized by the UNDP Country Office (CO) and UNDSS.

• Ensure that all instructions regulating safe driving behaviour, Rules of the Road, and UN Security policies and procedures for Ukraine, particularly in relation to transportation of UN personnel, are strictly followed.

• Ensure that the vehicle is not left unattended while on mission and conduct a 360-degree vehicle sweep before and after any movement.

II. Vehicle Maintenance and Safety

• Ensure that the assigned vehicles are in good operational condition: conduct daily checks (oil, fuel, brakes, tyres, battery, tool kits, etc) on all assigned vehicles before the commencement of any trip/mission and report any defects to the Transportation Assistant and Administrative Associate for immediate repairs and maintenance.

• Perform routine daily vehicle maintenance and carry out minor emergency mechanical repairs, as required.

• Maintain daily vehicle logs (mileage, fuel consumption, travel routes, signature of passengers) and submit logs to the direct supervisor on a timely basis.

• Ensure that repair and maintenance services of armoured/soft vehicles are performed on a timely basis and with authorization from the direct supervisor.

• Ensure that the vehicle has valid insurance and a first aid kit.

• Ensure that the vehicle is equipped with sufficient Personal Protection Equipment (PPE) for all the passengers and the driver, at least one trauma bag, and, where required by the applicable Security Risk Management (SRM) measures, at least one operational satellite communication solution (e.g. VHF radio, a satellite phone or Starlink).

• Assist in vehicle history records preparation, collecting all vehicle-related documentation (scanned copies of invoices, receipts, acts, insurance certificates, etc.)

III. Logistical and Field Support

• Assist in the organization of logistical preparation of field trips, visiting missions, etc.

• Provide a full range of logistical support, including all necessary provisions for large VIP missions.

• Provide transportation-related support to official personnel and visitors arriving at the train station and facilitate their field travel arrangements.

• Assist in reviewing records related to in-country missions and field trips.

• Raise security clearance requests in the TRIP system for field missions in accordance with applicable security procedures.

• Load/unload light cargo delivered by the vehicle.

IV. Office, Administrative and Security Support

• Support emergency and contingency planning for UNDP road movements and participate in the assigned security capacity-building events and trainings.

• Conduct security briefings for missions if a security professional is not present in accordance with UN Travel SOPs.

• Assist in general maintenance of the office premises.

• Provide clerical support to operational and project activities.

• Drive UNDP vehicle for delivery and collection of mail, documents, pouches, equipment, and other administrative tasks upon request of the direct supervisor.

• Demonstrate respect for gender equality in professional interactions, identify and address sexism and gender discrimination.

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.

Institutional Arrangement

The Driver-Security Clerk is directly supervised and guided by the Administrative Associate, under the matrix supervision of the Field Security Specialist who provides direction on security-related duties and defines security-related work objectives. The Head of the Area-Based Recovery and the Field Operations Manager provide the overall oversight.

Competencies

Core

Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline

Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements

Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback

Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible

Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident

Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships

Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical competencies

Thematic Area Name Definition

Business Management Communication Ability to communicate in a clear, concise, and unambiguous manner both through written and verbal communication. Ability to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media, and other appropriate channels.

Administration and Operations Vehicle management Knowledge of policy & procedures on fleet management.

Business Management Customer Satisfaction/Client Management

Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs.

Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients' immediate requests.

Ability to anticipate client's upcoming needs and concerns.

Administration and Operations

Documents and records

management