Drayage Operations Specialist

Drayage Operations Specialist

Who We Are Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we’re building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment.

Who We Want The Drayage Operations Specialist will work hand in hand with Business Development and Carrier partners to build, develop, and execute all day-to-day tasks surrounding our drayage Customer and Carrier needs. Drayage Operations Specialists will provide consistent & effective solutions to our internal & external partners. This role will be responsible for playing a key role in daily execution. This includes but is not limited to, supporting BD opportunities, onboarding, booking, & managing key Carrier relationships, and managing daily tracking, customs, & scheduling with facilities, BCOs, & Ports.

What You’ll Do

• Primary responsibilities
• Developing and executing all Drayage activities including quotes, appointment confirmation, vessel/rail tracking, carrier selection, compliance with SOPs, document collection and overall customer satisfaction.
• Execute all aspects of origin/destination management including terminal relationships, empty container management, tracking, controlling, and minimizing demurrage and per diem.
• Managing the organizational framework to track and update vendor SOP’s including document requirements, container utilization, booking confirmation, cargo ready / earliest receival dates, cargo cut-off date requirements, etc.
• Managing and executing inbound freight/container tracking including all origin, in-transit, and destination milestones.
• Additional Responsibilities
• Driving and leading drayage functions in close cooperation with leadership and Business Development sales teams.
• Managing and executing performance reporting and analysis of suppliers’ performance, container transit times, and vendor performance.
• Partnering with Business Development teams to drive business growth and ensure capacity and Customer needs are executed.

Qualifications

• You are a self-motivated and adaptable individual with at least 1 year of 3PL experience

• You have strong organizational and time management skills with ability to lead and educate the organization on best-in-class Drayage Operations

• Bachelor’s degree preferred

• Strong communication skills are required, as the candidate will be interfacing with many different parties each day

• Must possess strong problem-solving skills

• Ability to multitask in a fast-paced environment.

• The Perks of Working With Us

• Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.

• Invest i