Document Imaging Analyst

Job title: Document Imaging Analyst

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for the daily functions of the department's scanning and file room operations. Working with various members of the HIM team to accurately and efficiently pick up, process, analyze and scan patient medical record information. Assists with retrieval, delivery and refiling of the hospital's paper medical record when needed for treatment, payment, operations, or research purposes for all Mass General Brigham sites.

Essential Functions

• Processes, prepares, sorts and scans medical record documents into the document management system within specified time frames while meeting productivity and accuracy expectations.
• Analyzes the patient health record to identify misfiled or mislabeled documents, making certain all documentation scanned belongs in the appropriate patient's medical record.
• Prepares batches of documents according to established prepping guidelines by capture class which includes proper use of scanning separator sheets, patient identifiers on each document and capture class for scanning into the electronic document management system.
• Performs a quality assessment (QA) on all pages within a scanned batch making necessary edits before sending the batch to auto indexing in the document management system.
• Retrieves, delivers and returns records from various locations across Mass General Brigham sites including regular bulk deliveries between the medical record offsite storage warehouse, CRCC at 121 Inner Belt Road, Somerville and site locations within established turnaround times.
• Processes and updates requests for the paper record received via Epic work queues, pull lists and email.
• Performs a diligent search to locate all paper records requested with an understanding of how records are cataloged/indexed at the offsite storage warehouse for each of the Mass General Brigham locations.
• Using the offsite storage warehouse record tracking system, carefully orders and updates records for various Mass General Brigham sites ensuring the appropriate priority and delivery location are selected.
• Utilize image/scan on demand functionality according to established procedures as directed by Team Lead and/or Manager.

Qualifications

Education

• High School Diploma or Equivalent required

• Licenses and Credentials

Experience

• Digital/Electronic Document Imaging

• 1-2 years preferred or Medical Office/Hospital/Managed Care

• 0-1 year preferred

• Knowledge, Skills and Abilities

• Organized, detail oriented, and work well in time sensitive situations.

• Strong interpersonal and customer service skills.

• Excellent verbal and written communication skills are necessary.

• Able to work independently and in a group/team setting.

• Ability to perform repetitive tasks for extended periods of time while maintaining a high level of concentration.

• Additional Job Details (if applicable)

• Monday – Friday, 8am-4:30pm schedule

• This is a 100% onsite position at 121 Inner Belt Road Somerville, MA 02143

• Remote Type

• Onsite

• Work Location

• 121 Innerbelt Road

• Scheduled Weekly Hours

• 40

• Employee Type

• Regular

• Work Shift

• Day (United States of America)

• Pay Range

• $19.81 - $28.30/Hourly

• Grade

• 3

• Mass General Brigham is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources.