Dock Representative / Customer Service Representative SEASONAL
About this role
Job title: Dock Representative / Customer Service Representative SEASONAL
About the Role The Dock Representative supports cruise ship guests by greeting them, sharing local environment and cultural history, and linking guests with shore excursions. This seasonal position focuses on guest engagement, information sharing, and coordinating with ship staff and bus providers to ensure smooth operations.
What You'll Do
- Provide personable and friendly interaction with tour guests
- Exhibit professional communication skills with cruise ship staff, partners, and guests
- Possess knowledge of Company Policies and Procedures
- Cheerfully share knowledge of local environment and cultural history, practices, and today’s lifestyle
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