About this role
Your key responsibilities:
- DMS Capability Ownership & COE Leadership
- Own the global DMS service management, capability roadmap and product vision.
- Define solution standards, architecture principles and implementation methodology.
- Govern solution consistency across operating companies.
- Evaluate new capabilities and emerging technologies.
- Develop reusable implementation templates and accelerators. Maintain implementation playbooks.
- Coach Business Analysts and implementation teams.
- Drive continuous improvement.
- Establish governance for solution quality.
- IT Strategy
- Provides input for domain IT strategy and strategic portfolio planning/ Roadmap
- Prioritization of innovation / change in cooperation with business owners. Business partner for business stakeholders (e.g. Senior Management)
- Vendor & Product Management
- Manage relationships with DMS partner.
- Influence vendor product roadmap.
- Evaluate partner capabilities.
- Coordinate product upgrades.
- Lead solution selection where required.
- Co-drive commercial discussions alongside procurement.
- Knowledge Expert & Advisor
- Possesses a deep understanding of the assigned business area. E2E process and technology knowledge
- Coaches colleagues on way of working.
- Be the trustworthy advisor (person to go to) for identifying opportunities and risks for solution development
- Program & Project Delivery
- Lead end-to-end DMS implementation projects across new operating companies.
- Lead retrofit and capability expansion initiatives for existing markets.
- Partner with business stakeholders to define implementation scope and rollout strategy.
- Ensure successful delivery across scope, timeline, quality and budget.
- Coordinate internal teams, vendors and market stakeholders throughout the project lifecycle.
- Manage project risks, issues and executive communications.
- Support transition into hypercare and business-as-usual support. What we ask 12+ years working experience and relevant track record working in multinationals in the field of IT Experience in sales IT capabilities (DMS), project / solution / product / vendor management. Experience with managing senior management stakeholders A recognized Degree in Computer Science, IT or a related discipline. Excellent analytical, interpersonal, and communication skills: written and verbal