About this role
- HANDLING OF MARKET FEEDBACK AND WARRANTY ISSUES RELATED TO TRANSMISSION / VEHICLE DRIVE TRAIN
- COORDINATION WITH MULTIPLE PRODUCT OWNERS AND PROCESS PATNERS TO ENSURE FASTER ANALYSIS AND EXECUTION OF QUALITY IMPROVEMENTS BASED ON MARKET FEEDBACK
- WELL VERSED WITH QUALITY TOOLS & PROBLEM SOLVING TECHNIQUE e.g. WHY-WHY ANALYSIS, FTA ETC.
- DIAGNOSE, ANALYZE AND RESOLVE CUSTOMER COMPLAINTS
- ACTION JUDGEMENT FOR CRITICAL MARKET ISSUES (HANDLING RECALLS, SERVICE CAMPAIGNS)
- WARRANTY DATA ANALYSIS & INITATE PROACTIVE ACTION & STRATEGIES FOR MARKET CLAIM REDUCTION.
- Candidates with Work experience & Operational knowledge of E-Axle (EV), Automatic transmission and its components are preferred