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DLP Manager

Alstom
onsite
Ghaziabad, Uttar Pradesh, India

About this role

Your future role

Take on a new challenge and apply your technical and leadership expertise in a new cutting-edge field. You’ll work alongside proactive and collaborative teammates.

You'll play a key role in ensuring the successful execution of all activities during the Defect Liability Period (DLP) at the customer site. Day-to-day, you’ll work closely with teams across the business (such as project management, engineering, and customer relations), oversee the delivery of contractual obligations, and much more.

You’ll specifically take care of managing customer relations regarding all DLP-related activities, but also ensure compliance with defined Key Performance Indicators (KPIs).

We’ll look to you for:

Acting as the first point of contact with the customer maintenance/operations representative during the DLP phase

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