About this role
Job title: Distribution Support Specialist
About the Role The Distribution Support Specialist will partner with Distribution Management to improve driver safety, training, and compliance through coaching and safety communications. This role will conduct site surveys, deliver training, and manage documentation to support safe, efficient operations.
What You'll Do
- Lead safety communications, provide driver coaching, and deliver corrective feedback to improve performance.
- Conduct customer site surveys, clearly communicate findings, and recommend actionable improvements to enhance safety and operations.
- Ensure compliance with Driver Vehicle Inspection Reports by reviewing submissions, following up on issues, and maintaining accurate documentation.
- Plan and facilitate driver safety meetings, track attendance, and manage follow-up actions to reinforce safety standards.
- Train third-party drivers on quality assurance programs through ride-alongs, observations, and hands-on coaching.
- Deliver driver training and re-training on product knowledge, defensive driving, and required certification programs while supporting renewal processes.
- Evaluate driver performance, provide coaching, document outcomes, and support ongoing development and accountability.
- Manage administrative responsibilities such as training records, safety documentation, payroll auditing, and coordination with logistics while providing back-up support to leadership.
What We're Looking For
- High school diploma or equivalent, with more than five (5+) years of experience in distribution, logistics, or cryogenic operations.
- Knowledge of cryogenic gases and safety protocols to support driver training, compliance, and safety programs.
- Strong attention to detail for quality assurance testing and maintaining accurate documentation.
- Ability to provide constructive, professional, and patient feedback to team members to support continuous improvement and performance development.
- Proficiency with Microsoft Office 365 tools (Outlook, PowerPoint, Word, Excel, OneNote, and Teams).
- Ability to deliver professional presentations, including to large groups, to support training initiatives and operational goals.
- Valid Class A CDL with Tanker and Hazmat endorsements; ability to perform physical tasks and work in various environments.
- Adapt to flexible schedules, travel up to 50%, on-call responsibilities, and carry company equipment.
Compensation & Benefits
- Competitive compensation and an outstanding benefits package.
- Health, dental, disability, and life insurance.
- Paid holidays and vacation.
- 401(k) matching, pension benefits, and an employee discount program.
- Opportunities for educational and professional growth.