Distribution Center Supervisor

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. What you will do:

The Distribution Center Supervisor will lead the daily operations of our distribution center with a strong focus on enhancing the customer experience and ensuring the efficient management of processes to achieve On-Time Delivery (OTD) through to the Confirmed Ready Ship Date (CRSD). This role is responsible for supervising team members, ensuring accurate inventory management, and optimizing logistics processes to meet customer expectations and delivery timelines.

Foster a culture of respect, collaboration, and empowerment by consistently applying servant leadership values. Conduct daily communication meetings to ensure alignment, transparency, and team engagement. Take ownership of performance evaluations by providing timely, constructive feedback and following through on development plans. Actively recognize individual and team contributions to reinforce a positive work environment. Ensure all actions and decisions align with JCMS principles, promoting operational excellence and continuous improvement.

How you will do it:

• Oversee and coordinate distribution center operations, ensuring compliance with safety, quality, and performance standards.
• Manage shipping processes and maintain accurate documentation for all outbound shipments, ensuring alignment with delivery commitments and CRSD timelines.
• Conduct regular cycle counts and reconciliations to ensure inventory accuracy and minimize discrepancies.
• Lead, mentor, and develop the logistics team, fostering a culture of customer focus, collaboration, and continuous improvement.
• Collaborate with internal teams (sales, manufacturing, logistics, etc.) to resolve operational challenges and improve workflows to achieve On-Time Delivery.
• Ensure adherence to local and international warehousing, shipping, and logistics regulations.
• Identify and implement process improvements to enhance operational efficiency, customer satisfaction, and cost-effectiveness.
• Monitor key metrics related to customer experience and delivery performance, providing insights and recommendations for improvement.

What we look for

Required:

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related field.
• Minimum of 3 years of experience in logistics, warehouse management, or distribution operations, with supervisory experience.
• Strong knowledge of inventory management systems and logistics software.
• Excellent leadership, communication, and problem-solving skills.
• Ability to thrive in a fast-paced environment and manage multiple priorities effectively.
• Proficiency in Microsoft Office Suite and warehouse management systems (WMS).

Preferred:

• Experience with Lean or Six Sigma methodologies to drive process improvements.
• Familiarity with processes focused on achieving On-Time Delivery and CRSD workflows.

SALARY RANGE: $78,600.00 - $118,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.