About this role
Responsibilities
Administration & Operation
· Report to the Centre In-charge to maintain and upkeep the dispensary facilities according to demands and expectation
· Deliver dispensing services in accordance with the Company’s policies and procedures and meet with the Company’s service standards
· Care of the dispensary: ordering, keeping of stock according to company’s expectation
· Collect payment from client as indicated
· Manage patient expectation
· Handle complaints and execute improvement plan.
Clinical
· Prepare drug for dispensing
· Explain the dosage of medicine to patients
· Obtain approval as contract indicated
· Answer patient enquiries on appointment booking, medical services or contract-related issues
Compliance
· Ensure full compliance on any regulatory and legal requirements, e.g. medical code of practice, occupational health and safety, clinical wastage disposal etc.
· Follow the administrative procedures of corporate medical schemes to provide medical service, treatment as agreed and ensure accurate communication and alignment.
Requirements
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Qualifications, Training and Experience
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· Fresh graduates with a Certificate in Dispensing Studies or Higher Diploma in Pharmaceutical Dispensing or equivalent, or a Bachelor of Science Degree in Pharmacy
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· Fluent in English and Cantonese (Mandarin will be advantageous)
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· Good interpersonal and communication skills
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· Good patient counselling and problem solving skills
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· Team player and self motivated
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We offer attractive remuneration and fringe benefits. Interested parties please send your full resume with current salary and expected salary to us by clicking "Apply Now"
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Personal data collected will be used for recruitment purposes only. Bupa will be in touch for any opportunities that matches your profile. All personal data of unsuccessful application will be destroyed 24 months from the date of receiving the application. Full version of Data Privacy Notice available upon request.